Headquarters: Ottawa (Ontario)
Year of creation: 2002
Type of company: subsidiary
Sector of activity: IT services
Innovapost is the exclusive Information Technology Shared Services provider for the Canada Post Group of Companies, one of the largest employers in Canada. The Canada Post Group of Companies is composed of Canada Post and its three subsidiaries: Purolator Holdings Ltd., SCI Group Inc., and Innovapost Inc. Innovapost understands the challenges and business opportunities of the Group of Companies and provides client-specific information technology, information system and business solution services to them. Succinctly, it provides value through technology. Innovapost has offices in Ottawa, Toronto and Mississauga.
Innovapost employs 900 business and technical professionals out of its offices. They are a dynamic and highly skilled group of project managers, business analysts, software developers, to name but a few, who have an intimate understanding of the Group of Companies and its operating environment. They provide support and services across the Group of Companies to meet the demands of the courier, mail and logistics industries.
Innovapost believes in personal development and growth, fostering an environment that is conducive to both. There are opportunities for both internal and external training as well as culture and team building. Employees spend less time traveling for business since Innovapost’s offices are in close proximity to its Toronto and Ottawa clients. It provides competitive compensation and an attractive benefits package that includes, but is not limited to, health and life insurance, vacation time, sick leave, maternity/paternity leave, and a RRSP program.
Innovapost is committed to social and community responsibility. It contributes talent, time and resources to the communities in which it works. Its employees care about their communities and support local charities in Mississauga, Toronto and Ottawa. Employees have adopted “children and families in need” as a community initiative and have partnered with several organizations, including the United Way, Make-a-Wish of Eastern Ontario, Children’s Aid Society and Kids Help Phone.
Who is?Innovapost???Great question! We are the technology arm of the Canada Post Group of companies. This includes Canada Post, Purolator, and SCI. By joining us you will be able to make a positive impact on how every Canadian?delivers?and receives
SummaryThe Bilingual (French/English) Service Desk Agent is the primary point of contact for end-users. He / she provides technical support for a suite of applications utilized by customers. As such, this role ensures day-to-day fulfillment of user