Head office: Whitehorse (Yukon)
Year of creation: 1979
Type of company: subsidiary (BCE Inc.)
Sector of activity: telecommunications
Northwestel is a telecommunications company that provides voice, video and data solutions to the residents and businesses of of northern Canada, including northern British Columbia and Alberta, the Yukon, the Northwest Territories and Nunavut. It serves 1/300th of Canada’s population. It was formerly known as Northwest Telecommunications Inc.
Its employees enjoy the benefits and scenery of a northern environment, including having customers as neighbors. Its more than 600 employees are spread across one third of Canada’s landmass and work in diverse fields such as IT, retail, customer service, technicians and managers, amongst others.
Northwestel’s six hundred employees enjoy a comprehensive pay package that includes a team incentive program, a pension plan as well as a vacation travel and Northern living pay allowance. Employees also benefit with preferred rates on cable, internet and home phones, to name a few. Northwestel offers opportunities for employees to upgrade their skills and advance their careers. Tuition is partly reimbursed and interest free loans up to $2500.00 are available for technological devices.
Northwestel invests in the communities it serves across its vast territory. It has contributed significant funds to not-for-profit organizations in the areas of mental wellness and health, Northern scholarships and recycling, to name a few. Its employees live and work in the North and actively support their communities through the Volunteer Involvement Fund. The Fund provides an innovative and unique service of converting volunteer hours into direct financial aid for the various organizations they choose to sponsor. By choosing to invest in its communities, Northwestel invests in itself.
This opportunity is a temporary (8 month), full-time position. GENERAL ACCOUNTABILITY Reporting to the Director - Finance & Accounting, this position is responsible for the preparation and distribution of timely, accurate and appropriate financial
SPECIFIC ACCOUNTABILITIES Installs/upgrades/repairs various technologies provided to the customer, depending on location, that includes but is not limited to the following: Microwave terminals and repeaters (analog and digital); Satellite
SPECIFIC ACCOUNTABILITIES Receive, log and allocate a priority, in collaboration with the initiator, to all RFCs (Request for Change) which encompasses the entire technology infrastructure, including IT, Network, Cable, IP and Wireless technologies.
SPECIFIC ACCOUNTABILITIES Performs installations, preventative & corrective maintenance of all services associated with the sustained responsibilities of the Radio department. Install & maintain equipment at all sites including but not limited
Duties: Installs and maintains telephone jacks and outside wiring Ensures Installation and repairs are completed in a timely manner to meet customer needs and requirements Install, maintain and collect coins from payphones Connect telephone lines in
SPECIFIC ACCOUNTABILITIES Installs and maintains telephone jacks and outside wiring. Ensures installation and repairs are completed in a timely manner to meet customer needs and requirements. Complete more complex work in the communities, as
GENERAL ACCOUNTABILITY The Product Manager is accountable for driving the profitability of existing telecom products in an assigned portfolio, developing and evolving products and services from existing ideas. Facilitate the process of gathering and
GENERAL ACCOUNTABILITY Reporting to the Sr. Manager, Contact Centre, this position handles inbound and outbound inquiries about technology repair, replacement and problem resolution. The incumbent demonstrates empathy while dealing with challenging