Field Operations Supervisor, Modernization and Repairs
Top Benefits
About the role
What We Expect
- Direct the field labour force and support personnel in accordance with volume of sales to meet or exceed customer expectations for scheduling and execution of elevator project work
- Plan, direct and coordinate employee assignments, visually monitor employee performance on projects to ensure compliance with contractual obligations and budgets
- Ensure all employees comply with safety procedures as set out by company policy and provincial Health and Safety Act. Investigate any work-related accident/incident/near misses
- Oversee project processes, providing technical assistance as required
- Work in coordination with property managers, designated managers, and owners to meet or exceed contractual obligations
- Participate in the recruiting and training of field and support personnel as required
- Actively support the Sales Team with site surveys and recommendations for technical improvements on a variety of products
- Survey existing projects for ordering of materials in alignment with the project schedule
- Ensure availability of materials, tools, equipment, etc., incidental to Projects
- Maintain current knowledge of all aspects of elevator technology
- Provide exceptional customer service and communication
- Take ownership of work-related issues
- Other tasks as assigned
Salary Range $110,000-$160,000
Who We Are Looking For
- Minimum of 5 years of relevant experience in operational or field management, preferably within the elevator industry or a related technical field.
- Strong understanding of industry standards and field operations, especially in maintenance, modernization, or repair of technical systems.
- Competent in the use of essential business software, with the ability to quickly adapt to new systems and technologies.
- Proven ability to read and interpret technical documents and specifications, with strong mechanical and electrical comprehension skills.
- Demonstrated experience in people management, including the ability to lead, inspire trust, and gain commitment from a diverse team.
- Excellent customer service and project management skills, with a strong focus on delivering high-quality outcomes.
- Skilled in conflict resolution, with the ability to address issues promptly and maintain a positive work environment.
- Ability to work effectively under pressure, manage multiple tasks, and thrive in a fast-paced setting.
- Exceptional interpersonal and communication skills, with experience engaging with employees, customers, and stakeholders at all levels, both internally and externally.
- Valid Drivers License
What we offer
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Competitive salaries
- Bonus plans for all positions
- Wellness Program
Who we are TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.
Contact Please use the contact below for job specific requests and include the Job-ID.
About TK Elevator
𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝗧𝗞 𝗘𝗹𝗲𝘃𝗮𝘁𝗼𝗿 – 𝗪𝗵𝗲𝗿𝗲 𝗜𝗻𝗴𝗲𝗻𝘂𝗶𝘁𝘆 𝗘𝗹𝗲𝘃𝗮𝘁𝗲𝘀 𝗨𝗿𝗯𝗮𝗻 𝗟𝗶𝘃𝗶𝗻𝗴
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts – from a groundbreaking vertical conveyor in 1890 – to evolve modern mobility.
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.
Our German engineering heritage inspires our commitment to precision and fresh thinking, leading to a breakthrough elevator system incorporating two, independent passenger cars in the same shaft (TWIN), the first-ever cableless car design (MULTI), a forward-thinking eco-efficient and digitally native elevator system (EOX), and a novel suite of IoT-driven digital solutions that provide real-time insights, virtual repairs, and personalized control (MAX and AGILE).
Our tailored products meet diverse needs – from commercial spaces to residential complexes – and include iconic projects like One World Trade Center in New York City, Madrid's new subway lines, and the BMW Tower and Google's German headquarters in Munich.
With a global footprint spanning 1,000 locations and customers in over 100 countries, TKE delivers top-level, 24/7 service through 25,000 specialists expertly trained at our state-of-the-art International Technical Services SEED campus to provide Universal Service for any brand, any place, any time.
Above all, we embrace responsibility to our planet. With sustainability at the heart of our business model, TKE is focused on improving accessibility and quality of life for a growing and aging population and doing so with lower emissions in our operations and solutions.
Join us in shaping the future of sustainable urban mobility.
TK Elevator – Move Beyond
Field Operations Supervisor, Modernization and Repairs
Top Benefits
About the role
What We Expect
- Direct the field labour force and support personnel in accordance with volume of sales to meet or exceed customer expectations for scheduling and execution of elevator project work
- Plan, direct and coordinate employee assignments, visually monitor employee performance on projects to ensure compliance with contractual obligations and budgets
- Ensure all employees comply with safety procedures as set out by company policy and provincial Health and Safety Act. Investigate any work-related accident/incident/near misses
- Oversee project processes, providing technical assistance as required
- Work in coordination with property managers, designated managers, and owners to meet or exceed contractual obligations
- Participate in the recruiting and training of field and support personnel as required
- Actively support the Sales Team with site surveys and recommendations for technical improvements on a variety of products
- Survey existing projects for ordering of materials in alignment with the project schedule
- Ensure availability of materials, tools, equipment, etc., incidental to Projects
- Maintain current knowledge of all aspects of elevator technology
- Provide exceptional customer service and communication
- Take ownership of work-related issues
- Other tasks as assigned
Salary Range $110,000-$160,000
Who We Are Looking For
- Minimum of 5 years of relevant experience in operational or field management, preferably within the elevator industry or a related technical field.
- Strong understanding of industry standards and field operations, especially in maintenance, modernization, or repair of technical systems.
- Competent in the use of essential business software, with the ability to quickly adapt to new systems and technologies.
- Proven ability to read and interpret technical documents and specifications, with strong mechanical and electrical comprehension skills.
- Demonstrated experience in people management, including the ability to lead, inspire trust, and gain commitment from a diverse team.
- Excellent customer service and project management skills, with a strong focus on delivering high-quality outcomes.
- Skilled in conflict resolution, with the ability to address issues promptly and maintain a positive work environment.
- Ability to work effectively under pressure, manage multiple tasks, and thrive in a fast-paced setting.
- Exceptional interpersonal and communication skills, with experience engaging with employees, customers, and stakeholders at all levels, both internally and externally.
- Valid Drivers License
What we offer
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Competitive salaries
- Bonus plans for all positions
- Wellness Program
Who we are TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.
Contact Please use the contact below for job specific requests and include the Job-ID.
About TK Elevator
𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝗧𝗞 𝗘𝗹𝗲𝘃𝗮𝘁𝗼𝗿 – 𝗪𝗵𝗲𝗿𝗲 𝗜𝗻𝗴𝗲𝗻𝘂𝗶𝘁𝘆 𝗘𝗹𝗲𝘃𝗮𝘁𝗲𝘀 𝗨𝗿𝗯𝗮𝗻 𝗟𝗶𝘃𝗶𝗻𝗴
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts – from a groundbreaking vertical conveyor in 1890 – to evolve modern mobility.
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.
Our German engineering heritage inspires our commitment to precision and fresh thinking, leading to a breakthrough elevator system incorporating two, independent passenger cars in the same shaft (TWIN), the first-ever cableless car design (MULTI), a forward-thinking eco-efficient and digitally native elevator system (EOX), and a novel suite of IoT-driven digital solutions that provide real-time insights, virtual repairs, and personalized control (MAX and AGILE).
Our tailored products meet diverse needs – from commercial spaces to residential complexes – and include iconic projects like One World Trade Center in New York City, Madrid's new subway lines, and the BMW Tower and Google's German headquarters in Munich.
With a global footprint spanning 1,000 locations and customers in over 100 countries, TKE delivers top-level, 24/7 service through 25,000 specialists expertly trained at our state-of-the-art International Technical Services SEED campus to provide Universal Service for any brand, any place, any time.
Above all, we embrace responsibility to our planet. With sustainability at the heart of our business model, TKE is focused on improving accessibility and quality of life for a growing and aging population and doing so with lower emissions in our operations and solutions.
Join us in shaping the future of sustainable urban mobility.
TK Elevator – Move Beyond