Looking for an opportunity to make a real impact? We’re currently recruiting for a  Senior Analyst  to join our amazing team of talented employees. This is a hybrid role, our office is in Mississauga, ON or Richmond, BC so we’re ideally looking for a candidate in the Greater Toronto Area or the Greater Vancouver Area.

Boston Pizza International has been recognized as one of Canada’s 50 Best Managed Companies since 1994. Boston Pizza International Inc. is Canada’s No. 1 casual dining brand with more than 370 restaurants in Canada and more than $1 billion in annual sales. We hope you’ll consider joining us!

What you do:

Reporting to the Director, Analytics on the Business Science team, the Senior Analyst is responsible for providing advanced data analytics for their respective internal client department, to always make the most fact informed decision making possible. This includes both deep understanding of key factors affecting past performance as well as predictive modelling & guidance for future opportunities. Roughly 80% of each Sr. Analyst’s capacity (along with their respective Jr. Analyst) will be focused on and guided by a Client Department Analytics Plan & Priorities (developed by the Director Analytics in consultation with Client SVPs). Balance of each team’s capacity (~20%) will be used to assist with periodic analytics work across other parts of BPI as determined by their supervisors and the ET.

In this role, you will be expected to:

• Prepare reports and presentations on internal client department programs & business results by using analytical tools such as Excel, SQL, PowerBI, Fabric, and Python. This includes forecasting and measuring program effectiveness and creating dashboards and other visualizations to effectively communicate results.
• Perform ad-hoc analysis and insights to support client department decisions by assessing business questions and designing analysis across multiple disciplines to provide actionable insights.
• Manage forecasting process on marketing or menu initiatives including methodology and process.
• Analyze data and facilitate data integration into internal systems. Develop advance analytics to provide additional avenues of insights including predictive analytics, Machine learning and other statistical techniques
• Measure and interpret the financial impact of programs on revenue, seeking to understand root causes.
• Analyze & report on operational data including but not limited to: restaurant performance, geo-spatial analysis, labour, food cost & Guest feedback. Assist in design of guest experience survey to better analyze and maximize guest feedback. Includes making recos and providing support in making improvements to the system.
• Design and maintain data pipelines to collect, clean, and transform data from various sources into a structured format as needed for dashboard and report creation.
• Train & coach direct report on skills development, business knowledge and application of statistical/financial analysis techniques to ensure alignment with corporate needs. Coach additional BPI team members on data literacy, key metrics, and business terminology, providing technical problem solving as required.
• QA on databases as needed to ensure data quality, and as required for data governance stewardship role

Who you are:

• You have a Post-Secondary Degree in Finance, Business Admin, Statistics or Marketing
• You have 5-7 years of experience in Finance, Analytics or consumer insights role. Experience with consumer loyalty and e-commerce data would be an asset.
• You have advanced expertise in Excel and Powerpoint, data visualization tools (Power BI, Fabric or similar), SQL, and different analytical methodologies.
• You have strong critical thinking, problem solving, market research, attention to detail, collaboration, facilitation, and communication (written, verbal and presentation) skills.
• You are able to work with large unstructured data sets, think strategically, and influence decision making.

Why you want to work with us:

• We’re a strong Canadian brand with a hospitality focus, embracing a work-hard, play hard philosophy;
• We’re an organization with a strong emphasis on team culture;
• Our entrepreneurial roots support a culture of collaboration;
• We offer a flexible working environment that embraces both in-person and remote work;
• We have amazing employee programs and benefits;
• We’re always looking to promote internal talent;
• We have a tight-knit team to support you every step of the way;
• We’re a Great Place to Work® and have been recognized on the 2024 Best Workplaces™ lists for Giving Back, Retail & Hospitality, Most Trusted Executive Teams, Women, British Columbia, and Mental Wellness;
• Through the Boston Pizza Foundation, we’re focused on giving back to the communities we live, work and play in.

What’s next:

• If you know someone who might be interested, share this posting with them;
• If you’re interested, send us your resume;
• If we’re interested, we’ll reach out to you to schedule a phone screen;
• If you continue to be a prime candidate, we’ll schedule interviews;
• If you’re our leading candidate, we’ll conduct reference and background checks and provided they’re as good as we expect, we’ll extend you an offer.

At Boston Pizza International, we are committed to a culture that welcomes, encourages, and celebrates the diversity of our team members. Our commitment extends to providing equal opportunities and accommodations throughout our recruitment process. If you require accommodations in our recruitment process, we encourage you to inform the recruiter and/or hiring manager.