Who you are

• An energetic self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills
• Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment
• An excellent communicator and team player with strong management skills and technical aptitude
• 5+ years experience in managing teams and building executive level enterprise relationships
• 7+ years experience in account management, business development, consulting, or a related field
• 3+ years of enterprise payments, financial services, or experience from the merchant side is a plus
• Bachelor's degree
• Full professional proficiency in English
• Based out of our Toronto office
• Full-time position with a minimum of 40 hours/week
• Some domestic and international travel required

What the job involves

• We’re looking for an experienced and motivated leader to join our Account Management team
• You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue
• You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels
• As a critical role in the continued success of our NA operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen
• Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
• Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our merchants
• Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level
• Create an inspiring and collaborative team environment with an open communication/feedback culture
• Recruit new team members in line with the Adyen culture and required skills

The application process

• Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role

Benefits

• Global exchange program
• Weekly happy hour
• Delicious healthy lunches
• Phantom share package
• Yearly trip to Amsterdam
• Paid holidays
• Work from home opportunities