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Crisis Caseworker, Community Mental Health

Pembroke, ON
CA$36 - CA$41/hour
Mid Level
temporary

About the role

Job Number:

J0725-0377

Job Title:

Crisis Caseworker, Community Mental Health

Job Type:

Temporary Part Time

Job Location:

Pembroke, ON

Job Category:

Allied Health

of Open Positions:

1

Department:

Community Mental Health

Union Group:

Canadian Union of Public Employees (CUPE)

Date Posted:

July 24, 2025

Closing Date:

August 24, 2025

Salary:

$36.56 - $41.56/Hour

Job Level:

3

Hours/week:

18.75

Shift(s):

All shifts - Days, Evenings, Nights, Weekends (standby hours required)

FTE:

0.5

Site:

Community Mental Health - Pembroke

Travel Required:

Yes

Internal ID:

P-201-25

Caseworkers function as members of an interdisciplinary team to provide support to clients of the Mental Health Program. The primary purpose of the position is to assess clients, plan appropriate interventions and referrals, provide support and evaluate outcomes. Following a recovery model, the caseworker helps facilitate the optimal functioning of the client with a mental health illness.

Pembroke Regional Hospital serves the diverse health care needs of residents of Pembroke and the surrounding communities. In accordance with our mission, vision and values, and following catholic tradition we strive to provide safe, quality care in a compassionate and caring setting. We respect the rights of our patients to be treated with dignity and respect, and believe that patients are an integral part of the health care team. As leaders in health care delivery, we are committed to life long learning, continuous improvement and healthy living.

REQUIREMENTS:

  • Minimum of a three (3) year university degree in a related field; social work, psychology, sociology

  • Minimum of two (2) years’ experience in social services or healthcare

  • Minimum two (2) years’ recent experience working with people with severe mental illness

  • Minimum of three (3) years’ experience preferred

  • Provide full scale crisis intervention including: Emergency Departments, Police and Ambulance to effectively treat individuals in crisis

  • In collaboration with the client and his/her family, friends or other support network, develop a short-term plan to meet immediate needs

  • Facilitates short term emergency housing needs

  • Facilitates referrals to other service providers

  • Valid G Driver’s Licence (or equivalent)

  • Has an available, safe vehicle, and clean driver’s license record three (3) years prior to date of hire

  • Carries appropriate automobile liability insurance of no less than $2,000,000

  • Proven ability to effectively provide community-based service to people with symptoms of severe mental illness in Renfrew County

  • Proven ability to work in an interdisciplinary team with all members of the Health Care Team

  • Excellent interpersonal and conflict resolution skills

  • Excellent verbal and written communication skills

  • Knowledge of Renfrew County and community resources

  • Excellent organizational skills and ability to set priorities

  • Ability to work collaboratively as a team member

  • Ability to coach, mentor and influence

  • Proficiency in the use of computer applications and software programs

  • Must have demonstrated ability to meet the attendance standards of the Hospital

  • Embodies the LEAN ideology by actively and continually seeking opportunities for continuous improvement

  • Bilingual preferred (French/English)

Pembroke Regional Hospital values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact Human Resources at humanresources@prh.email. We thank all candidates for their interests; however, only those selected for an interview will be contacted. This position, if unionized, and any appointments are subject to the terms and conditions of the Union group's Collective Agreement.

About PEMBROKE REGIONAL HOSPITAL

Hospitals and Health Care
501-1000

Located approximately 150 kilometres west of Ottawa, the Pembroke Regional Hospital delivers a broad range of acute, post-acute, outpatient and diagnostic services to a mixed urban and rural population of approximately 55,000 residents in the City of Pembroke, the Town of Petawawa, and surrounding municipalities.

With the dedicated support of nearly 800 staff, an engaged physician community and hundreds of active volunteers, the Pembroke Regional Hospital is a designated District Stroke Centre and offers regional programming in the areas of mental health services, orthopaedics, telemedicine, cardiac care, Ontario Breast Screening programs, and cancer care services.