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SUPERVISOR ROADS & SIDEWALKS (Transportation Infrastructure Patroller Supervisor)

City of Torontoabout 16 hours ago
Toronto, ON
CA$94,905 - CA$128,386/annual
Mid Level
full_time

About the role

Job ID: 58951

Job Category: Operations & Maintenance

Division & Section: Transportation Services, Operations Maintenance

Work Location: Various Locations. Please see below.

Job Type & Duration: 2 Permanent, Full-Time

Salary:$94,905.00 - $128,386.00

Shift Information: Various Shifts. Please see below.

Affiliation: Non-Union

Number of Positions Open: 2

Posting Period: 18-SEP- 2025 to 02-OCT-2025

Location and Shift Information:

  • 64 Murray Road (Murray Yard) – Day Shift: Monday to Friday, 6:30AM – 2:30PM

  • 433 Eastern Ave – Day Shift: Monday to Friday, 6:30AM – 2:30PM

The primary function of Supervisor, Roads and Sidewalks is to provide leadership, direction and supervision to work crews for the maintenance of all roads, structures, sidewalk repairs, street sweeping and flushing, curb cuts, utility cut repairs, catch basins and maintenance hole repairs, boulevard repair, grass cutting, leaf collection, safety systems, ditches/culverts, bridge repairs, emergency repairs and winter maintenance activities (ploughing, salting, snow removal).

Major Responsibilities:

  • Coordinates claims and attends discoveries on behalf of the city.

  • Inspects and monitors various maintenance contractors and to discern deviations from accepted standards/contractual agreements and take appropriate action as necessary.

  • Prepares appropriate schedules, plans, and work orders to perform daily operation work including assigning staff to crews in an equitable manner; training staff as required; ensures proper equipment is available to crews; assigning crews specific items of work.

  • Ensures work is carried out efficiently and safely in accordance with City and Departmental Policies and Practices, Occupational Health and Safety Act & Construction Standards including any necessary stakeout or permits.

  • Monitors equipment performance during the daily maintenance activities and provide feedback on the performance to the Superintendent, Area Road Operations.

  • Provides front-line customer service by investigating the responding directly to the concerns of residents, and other departments and divisions, outside agencies and city councillors.

  • Ensures optimal performance of road maintenance equipment by monitoring its condition daily and by scheduling appropriate preventive maintenance.

  • Supervises work carried out after normal working hours, during shifts, on weekends and in inclement weather.

  • Prepares written and oral reports as required.

  • Data entry into MAXIMO and the Toronto Municipal Maintenance System (TMMS) and other forms of enterprise asset management systems.

  • Ensures that all work is carried out safely in accordance with Health and Safety and Department procedures.

  • Reviews work crew vacation schedules with the Superintendent, Area Road Operations.

  • Conducts performance assessments, monitors attendance, prepares, and organizes vacation schedules and reviews disciplinary actions of employees.

  • Provides coaching to employees to achieve best work performance and ensures staff receive appropriate training.

  • Liaises with internal and external clients including utility companies relating to work within the district.

  • Maintains good relations with the public during performance of assigned work including site meetings with residents, investigates and reports on Customer Service complaints.

  • Determines work that is to be performed by contractors.

  • Ensures contractors are following Department Specifications, Construction standards and Health and Safety requirements.

  • Ensures that the work completed by the contractors is measured correctly for payment.

  • Liaise with Fleet on regular basis to ensure PMCVI, CVOR and other maintenance requirements are completed in a timely and cost-effective manner.

Key Qualifications:

  • Post-Secondary education in a discipline pertinent to the job function or equivalent combination of education and experience.

  • Considerable experience with road maintenance, road construction procedures and yard operations.

  • Considerable experience using data entry systems such as Maximo, TMMS or other relevant enterprise asset management systems.

  • Experience in planning, supervising, and directing the work of staff and handling day to day personnel issues, including staff on 24 hours, 7 days per week shift.

  • Experience in a leadership role in a customer service function working closely with staff, various stakeholders as well as consulting with clients.

  • Possession of a valid Ontario Class “G” Driver’s license and daily access to a vehicle to travel to various work locations with the ability to pass a test to be qualified to receive a City operator’s permit.

  • Ability to communicate effectively and professionally both orally and in writing.

  • Demonstrated leadership and organizational capabilities and the ability to work in a self- directed team environment.

  • Ensures that the work completed by the contractors is measured correctly for payment and work is completed in accordance with specifications and standards, health & safety requirements and other statutes and regulations that applies.

  • Working knowledge of the Occupational Health and Safety Act and applicable regulations, Collective Agreement, Highway Traffic Act, related Labour Legislation, Human Rights Code, etc.

  • Ability to read and interpret technical drawings and documents.

  • Knowledge of SAP, TMMS and RACS systems or other municipal maintenance management or budget systems will be an asset.

  • Must be able to work shift, standby or be available to work outside of standard working hours to support staff and operations.

Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

About City of Toronto

Government Administration
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The City of Toronto is committed to fostering a positive and progressive workplace culture, and strives to build a workforce that reflects the citizens it serves. We are committed to building a high performing public service, with strong and effective leaders to enable service excellence, through high engagement and healthy and safe workplaces.

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.

Toronto Public Service consists of approximately 35,771 employees, providing programs and services to Toronto residents, businesses and visitors. Additionally, the City of Toronto has a number of agencies and corporations including the Toronto Police Service, Toronto Public Library and the Toronto Transit Commission, which make up the broader municipal organization.

There are 44 operating divisions and offices providing an extensive level of programs and services. We offer diverse career opportunities across a wide variety of professional, trade, administrative, managerial and other employment roles. The Toronto Public Service has won numerous awards for quality, innovation and efficiency in delivering citizen-focused services. We are proud to have been named one of Canada's Top 100 Employers, Canada's Best Diversity Employers, Top Family Friendly Employers and Greater Toronto's Top Employers.

Consider joining the award-winning Toronto Public Service and help us make a difference in a great City!