Job Description:

Medical Laboratory Assistant – Anatomical Pathology

By providing exceptional service, the Medical Laboratory Assistant (MLA) supports the Royal Victoria Regional Health Centre (RVH) strategic plan and VITALLY YOU philosophy which includes the:

Values – Team Up. Be Kind. Do Great Things. Inspire Trust. Be Bold.

RESPONSIBILITIES:

As an integral member of the Laboratory team the Medical Laboratory Assistant, the MLA may perform specific tasks under the direction of the Charges/Team Leaders/ Medical Laboratory Technologists in the areas of Specimen Receiving, Chemistry, Hematology, Transfusion Services, Microbiology, Histology and Cytology. The Medical Laboratory Assistant responsibilities include:

• receiving, sorting and processing specimens following established procedures and guidelines; preparing, handling and dispensing reagents, stains, and solutions, as required; coding requisitions for data entry.
• preparing specimens referred out to other testing sites, performing report handling and other associated clerical duties.
• assisting in inventory and supply control.
• organizing workload among technical team to ensure the efficient operation of the laboratory demonstrating financial accountability for time, resources and supplies
• performing laboratory procedures as outlined in the procedure manuals for the discipline - specific functions.
• ensuring the maintenance of quality assurance and equipment within assigned area of the laboratory.
• maintaining an inventory management system for the efficient utilization and distribution of laboratory equipment and supplies.
• maintaining a system for detecting, documenting and reporting discrepancies/errors and taking appropriate action(s) as required.
• reading and signing off on new and/or revised procedures, protocols and performance standards in collaboration.
• providing feedback to the appropriate leadership for improvements or corrections for policies and procedures
• liaising with other Laboratory and RVH staff, external laboratories, hospitals and physicians’ offices
• maintaining Accreditation Canada - Diagnostics compliance
• participating in initial and refresher training for new and current staff
• participating in staff and patient experience and feedback initiatives, professional development, teaching/ educational activities, safety and quality improvement programs to ensure excellence in the provision of services.
• observing and understanding RVH and departmental policies and procedures, adhering to RVH and departmental mission and vision statements while maintaining patient confidentiality; performing other related duties consistent with the job classification, as assigned, requested, or required.

The above responsibilities are not to be considered all-inclusive; may be assigned other related duties in the interest of efficient operations of RVH or effective patient care.

SKILLS/ABILITIES:

• Demonstrated knowledge of Accreditation Canada - Diagnostics program preferred
• Demonstrated knowledge of current technologies within the field.
• Demonstrated interpersonal skills and ability to work effectively and professionally with staff, physicians, volunteers, patient families, and visitors.
• Demonstrated excellent verbal and written communication skills.
• Demonstrated excellent organizational skills and ability to handle multiple tasks at a time in a cost-effective manner.
• Demonstrated ability to perform duties independently and as a team member, with high degree of motivation and independent judgment.
• Demonstrated commitment to excellent attendance and schedule flexibility.
• Demonstrated excellent conflict resolution and change management skills.
• Demonstrated strong critical thinking and problem-solving ability.
• Demonstrated proficiency with keyboarding, Laboratory Information Systems (Meditech preferred), MS Office, internet use and other computer software.
• Demonstrated commitment to continuing education and performing mandatory reviews.

QUALIFICATIONS:

EDUCATION

Completion of Grade XII or recognized equivalent required.

Medical Laboratory Assistant/Technician Certification from Medical Laboratory Professionals Association of Ontario (MLPAO) required.

EXPERIENCE

• Minimum one (1) year recent (within 3 years) Anatomical Pathology laboratory experience preferred.
• Knowledge of medical terminology essential
• General knowledge of all areas of the laboratory preferred
• Thorough knowledge of the theory and practices of laboratories procedures, automated instruments/equipment and special techniques preferred
• Working knowledge of ACCREDITATION CANADA - DIAGNOSTICS requirements
• Previous data entry/computer experience essential
• Meditech and LIS knowledge and experience an asset

PROFESSIONAL AFFILIATION:

Membership and participation in other relevant professional organizations an asset.