customer service agent
Top Benefits
About the role
Education: Secondary (high) school graduation certificate. Tasks: Act as spokesperson for an organization. Answer written and oral inquiries. Answer inquiries and provide information to customers. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Type of experience: Call centre. Work conditions and physical capabilities: Attention to detail. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Initiative. Ability to multitask. Dependability. Quick learner. Screening questions: Are you available for shift or on-call work?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Other: Use of artificial intelligence. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Day. Weekend. Other benefits: Free parking available.
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About Ontario Medical Supply
OMS provides comprehensive and cost-effective medical supplies and equipment, home healthcare products, mobility and seating devices, home oxygen, and home infusion therapy products and services.
For over 60 years we have partnered with long term care (LTC) facilities, retirement homes, group homes, Local Health Integration Networks (LHINs), healthcare professionals and retail clients, to deliver products and services that reinforce independence, comfort and dignity while supporting staff and organizations to deliver best practices, improve clinical outcomes and provide cost-effective solutions.
Similar Jobs
customer service agent
Top Benefits
About the role
Education: Secondary (high) school graduation certificate. Tasks: Act as spokesperson for an organization. Answer written and oral inquiries. Answer inquiries and provide information to customers. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Type of experience: Call centre. Work conditions and physical capabilities: Attention to detail. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Initiative. Ability to multitask. Dependability. Quick learner. Screening questions: Are you available for shift or on-call work?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Other: Use of artificial intelligence. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Day. Weekend. Other benefits: Free parking available.
Not the right fit? Search for customer service agent jobs in Gloucester, ON
About Ontario Medical Supply
OMS provides comprehensive and cost-effective medical supplies and equipment, home healthcare products, mobility and seating devices, home oxygen, and home infusion therapy products and services.
For over 60 years we have partnered with long term care (LTC) facilities, retirement homes, group homes, Local Health Integration Networks (LHINs), healthcare professionals and retail clients, to deliver products and services that reinforce independence, comfort and dignity while supporting staff and organizations to deliver best practices, improve clinical outcomes and provide cost-effective solutions.