Finance and Operations Coordinator
Location: Calgary, AB | Full-time | Non-profit sector

Dignified homes for all seniors. That’s our vision at The Elder Statesmen Group, and it’s what
drives every decision we make. If you're a detail-driven administrative professional with a
flexible mindset, strong customer service skills, and a desire to make a real impact in the lives of
seniors, we’d love to meet you.

About Us
Since the 70's, ESG has provided safe, affordable, and dignified housing for Calgary’s seniors. We
manage two independent-living apartment communities and work every day to promote
independence, quality of life, and the right of choice for our residents.

The Opportunity
This is a full-time, salaried position ideal for someone who is calm under pressure, service-
oriented, and task-focused. The Finance and Operations Coordinator will thrive in a dynamic
setting where interruptions are common, priorities shift, and interpersonal interactions are
central to daily operations. If you enjoy balancing structure with flexibility and take pride in
supporting vulnerable populations, this role is for you.

What You’ll Do

Financial Coordination
 Manage accounts payable and receivable with accuracy, timeliness, and professionalism
 Maintain tenant and vendor financial records with a high degree of organization and
confidentiality
 Reconcile monthly bank statements and prepare deposits with strong attention to detail
 Process employee expenses and mileage claims accurately and efficiently
 Provide friendly and clear communication around financial matters to internal and external
stakeholders

Operations and Administrative Support
 Assist in the implementation and ongoing use of Yardi Breeze Premier
 Schedule vendors and contractors with patience and persistence—often coordinating with
multiple parties and timelines
 Draft tenant notices and create monthly newsletters with clarity and compassion

 Handle walk-in and phone inquiries from seniors and their families with empathy,
professionalism, and warmth—even when conversations are challenging
 Maintain the tenant handbook and keep administrative processes up to date, even while
managing interruptions
 Support the team with new initiatives and adapt to evolving processes with a solution-
oriented mindset

Reporting and Compliance
 Prepare monthly and quarterly financial reports for internal review
 Support the annual audit process with complete and accurate documentation
 Ensure timely reporting on all government funding programs, including the Rent Assistance
Benefit and tenant group insurance
 Uphold internal controls and financial compliance through conscientious and consistent
practices

Who You Are
 Flexible and resilient – You handle shifting priorities, frequent interruptions, and competing
demands with calm and grace
 Empathetic and tactful – You interact with seniors—some of whom may be frustrated or
anxious—with warmth, patience, and emotional intelligence
 Disciplined and thorough – You take pride in finishing tasks completely, accurately, and on
time
 Service-oriented – You view every interaction as an opportunity to support, inform, or
reassure someone
 Self-motivated but team-aware – You can work independently while staying aligned with
broader team goals and timelines
 Process-minded – You value structure and clarity, but you're also open to improvement and
feedback

Technical Requirements
 Proficient in Yardi Breeze Premier, QuickBooks Online, MS Office, Plooto, and CAFT
 Experience in finance, operations, or administration in a housing or non-profit environment
is an asset
 Familiarity with the seniors’ housing sector or working with vulnerable populations is a
strong plus

Additional Requirements
 Calgary Police Vulnerable Sector Check (within 6 months of hire; employee-paid)

 Residential Tenancies Act (RTA) course—company-paid and completed at earliest
opportunity

Why Join ESG?
This is more than just a job—it’s an opportunity to use your skills to serve one of Calgary’s most
vulnerable and deserving populations. We offer a respectful, stable, and mission-driven
environment where conscientiousness, care, and flexibility are deeply valued.

Apply Today
If you’re a natural problem-solver who thrives in a people-focused, task-oriented role, we’d love
to hear from you. Join a team that believes in dignity, compassion, and excellence—for our
residents and for each other.