Company Description

A Storied Past. A Brilliant Future.

For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History

Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence

Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

About The Application Process

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

To provide efficient food and beverage service to all internal guests. To understand all duties and go about your duties in a kind and helpful manner. Adhere to the policies, procedures and standards while serving all co-workers and internal guests. To report to duty punctually in uniform in order to maintain the integrity of co-workers and guests Perform all specific duties as assigned by the Cafeteria manager/Manager on Duty Perform opening and closing duties according to department standards and SOPs set by the manager Support all areas of the cafeteria by working as a team Set cafeteria buffet food and beverage lines before each meal period begins Reset each buffet line for the next meal period Ensure cafeteria buffet lines are fully stocked at all times during meal periods Ensure items are identified for reordering by effectively communicating to the manger on duty on a daily basis utilizing written and verbal communication methods. Receiving good from the stores department and properly storing away items using FIFO method and Ecosure standards Ensure tables are cleared, cleaned and sanitized for guest use Responsible for ensuring all Ecosure standards are met including but not limited to hot and cold holding logs, sanitizer buckets filled and in use and all items are stored, rotated, labelled and dated correctly Monitoring the cleanliness of the colleague mini fridge and clearing if necessary any items that have been left for over 24 hours Conduct yourself with a pleasant and helpful attitude towards internal and external guests, supervisors and managers while providing efficient and friendly service Adheres to the requirements of controlling and recording food consumption via punching meal tickets All additional meals to be purchased by “add on meal cards” through Talent & Culture Carry out any other reasonable duty that may be requested that pertains to the total operation of the outlet

Qualifications

Your experience and skills include

Food Handling Certificate

Previous work experience in a restaurant/food and beverage setting Excellent interpersonal and communication skills and a team player attitude Must be able to work with minimal supervision

Physical Aspects Of Position (included But Not Limited To)

Constant standing and walking throughout shift

Frequent lifting and carrying up to 30 lbs Constant kneeling, pushing, pulling, lifting Frequent ascending or descending ladders, stairs and ramps

Additional Information

What’s in it for you?

Starting Rate of Pay: $22.61 per hour. You will receive a wage increase following six months of compensated service, as per the collective agreement. Free Meals: Healthy meals on us every shift. Travel Discounts: Sweet deals at Accor hotels worldwide. Dry Cleaning: Free dry-cleaning for your work gear. Skill Up: Custom learning programs to boost your talents. Impact: Join our Health & Wellness, Sustainability, and DEI Committees. Level Up: Unlock new career heights with exciting growth paths.

This posting is for an existing vacancy.

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.