Account Performance Manager Job in Moncton for Block Dealer |

Account Performance Manager

April 28 2020
Industries Vehicles (parts, sales, maintenance)
Categories Automotive, HR, Training, Productivity, Performance, Efficiency, Sales, Business Development
Moncton, NB

E INC is the parent company of EBlock, EDealer, and ABS, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle.

EBlock is a rapidly growing technology company in the automotive space. We are an engaged and energetic team of technology, automotive and sales professionals and we are committed to being the best digital auction company in the world. We’re currently looking for an Account Performance Manager; this is a remote role around the Moncton area.


The Performance Manager is a positive and energetic salesperson and account manager that loves the automotive business. This role is directly responsible for working within defined territories. This person will spend time piecing auction deals together, calling customers to build and develop relationships, signing up new dealers and providing general sales support to the sales team.

What you will do:

  • To build, enhance and nurture customer relationships to secure customer loyalty and increase business
  • Actively working the phones to increase awareness of our product with our customer base
  • Signing up new dealers and training on EBlock app and website
  • Working in a team environment with your dedicated outside sales team.
  • Resolve customer issues and complaints by taking immediate action independently or referring customer to appropriate manager
  • Persuasively explains to customers and prospective customers how the company’s products and services can reduce customer’s costs and enhance their business
  • Provides customer training as required.
  • Negotiate auction deals between buyer and seller
  • Keeps up to date with information about product and service innovations, changing needs of customers, market conditions and competitors and adjusts sales strategy accordingly
  • Analyzes sales data, prepares reports and carries out other administrative duties associated with sales function
  • Coordinate general sales/customer service functions such as coordinate transport, collecting titles, auditing vehicle listings, etc

What you will need:

  • Post-Secondary diploma or degree in a technical field preferred
  • Two or more years previous management experience in a technical environment with proven leadership abilities
  • Effective leadership skills, with a strong focus on operations and business processes
  • Experience in the car auction/auto industry business an asset
  • Strong customer service skills and telephone manner
  • Excellent communication skills both verbal and written
  • Ability to work with a high sense of urgency in a dynamic, fast-paced environment
  • Organized with the ability to work to tight deadlines and under pressure
  • Excellent administration skills
  • Flexible and able to adapt to change quickly
  • Able to follow instructions and work using your own initiative

    E INC. is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age disability, genetic information, ethnic or national origin, marital status, veteran status, or any other protected by law. EOE Minorities/Females/Protected Veterans/Disabled

    Apply now!