Adjuster Ii, Property Job in Montreal for RSA Canada |

Adjuster Ii, Property

October 20 2020
Industries Bank, Insurance, Financial services
Categories Bank, Insurance, Financial Services, Property Management, Real Estate
Montreal, QC

RSA is one of the world’s longest standing insurance groups, providing protection and peace of mind, for over 300 years, to more than nine million customers, worldwide.

Our people are ambitious, passionate and inquisitive, and driven by a need to deliver value and innovative solutions to our customers. We are proud of our organizational culture which encourages us to embrace each other’s strengths, and respect everyone’s ideas.

At RSA, our desire to be the best has created an exceptional company in which you can build and advance your career. RSA is proud to be ranked among Canada’s Top 100 employers in 2019 and 2020.

To join this award-winning team, and to learn more about us, visit our Careers page.

RSA, Johnson, CNS and Deeks are part of the RSA Group of Companies (“RSA”).

Position Summary

We are looking for a highly motivated claims professional to assume the role of Adjuster II, Property. The successful candidate will provide brilliant service by facilitating prompt and equitable settlements of up to moderately complex property claims. You will have critical input in setting the customers' first impression, setting expectations, and gathering the right information to allow for efficient fair claims handling. You must have the ability to act decisively and work with a high degree of autonomy. You will interpret and confirm policy wordings to determine if the claim is within the scope of coverage, gather all information and evidence relevant to the loss, negotiate with policy holders and direct and instruct outside contractors and independent adjusters. Exceptional customer service is a priority.

What you'll do in the role

  • Provide flexible and principled claims adjusting of up to moderately complex property Claims.
  • Interpret and confirm policy wordings to determine if the claim is within the scope of coverage.
  • Negotiate claims settlements in a fair and consistent manner
  • Deliver awesome customer service to brokers, customers and colleagues.
  • Contribute to team success by consistently leveraging RSA best practices.
  • Achieve greatness through your awesome productivity.

What you'll need

  • Minimum 3 years property experience
  • Strong technical knowledge of legislation.
  • Exceptional customer focus, excellent people and communication skills and the ability to build relationships.
  • Excellent time management, influencing and negotiation skills acquired through several years of claims adjusting.
  • Strong analytical and problem solving ability.
  • Excellent interpersonal skills to promote team moral
  • Knowledge of Windows based applications, Guidewire and Outlook
  • Completion or working towards CIP designation

What you'll receive

  • A market-leading, comprehensive Total Rewards Program which includes competitive compensation and bonus, flexible benefits, and pension plan.
  • Best-in-class vacation policy that includes paid volunteer, parental leave top-up programs and personal leave days.
  • Strong learning culture with a focus on overall development, internal mobility and career advancement.
  • Tuition reimbursement program.
  • A culture that celebrates diversity and inclusion, with a strong focus on community and corporate social responsibility.

Temporary / Fixed Term Hires:

  • Competitive salary
  • Strong learning culture
  • Diverse, award-winning culture with a strong focus on corporate social responsibility

At RSA, our purpose is to Make Life Better Together and that starts with our people. We work side by side with driving energy and determination to get better every day, through industry leading thinking, and by listening to and respecting all perspectives. This is how our leaders and our people make an impact. We are forward looking, so we can adapt, evolve and improve, ultimately achieving our better, together. We are committed to creating an environment that promotes a healthy work-life balance. Our people managers and leaders successfully manage flexible work arrangements for their teams to ensure they are optimal for both the individual, and the business.

At RSA Canada, we are committed to creating a workplace where our employees thrive; where everybody counts and everyone is heard. Where you can be your whole self at work – wherever that is – everyday. To celebrate differences, not just because it's the right thing to do, but because we believe having a diverse workforce which embraces different perspectives makes RSA Canada a more vibrant and creative place to work.

RSA is an equal opportunity employer. We provide accommodation for individuals with disabilities in the job application process. If you need assistance, please email AODA@RSAGROUP.CA. To learn more, visit our Accessibility page.

Apply now!