Assistant General Manager, Loss Prevention Job in Richmond for London Drugs |

Assistant General Manager, Loss Prevention

November 27 2021
Industries Retail
Categories Loss Prevention, Management, Consulting, Retail, Security, Protective Services, Defence, Store Operations - Management
Richmond, BC
Not just a job…
a community
a partnership
a team

You’ll experience them all at London Drugs. As one of Canada’s most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department currently has the following opportunity in our Richmond, BC Head Office:

Assistant General Manager, Loss Prevention
The Assistant General Manager, Loss Prevention is a senior management position responsible for meeting company objectives in all areas of retail Loss Prevention and security for London Drugs. This includes LP Operations, Investigations, Asset Protection and Physical Security of all locations and business units.
By leading a professional and highly collaborative retail loss prevention team, the AGM will assist the General Manager in implementing the strategic vision of loss prevention; ensuring standards are maintained and recommending improvements so that London Drugs provides our customers with a superior shopping experience.
Responsibilities include but are not limited to:
  • Protect all company assets and reduce losses.
  • Analyze results, make recommendations, and implement action plans to improve profitability.
  • Ensure that all financial benchmarks for Loss Prevention are achieved.
  • Ensure effective quality standards are maintained for all case files, apprehensions, investigations cases and that effective record keeping and oversight are in place.
  • Manage LP team budgets to achieve department objectives and meet customer needs.
  • Set and manage Loss Prevention team goals which meet overall company objectives.
  • Ensure effective deployment and maintenance of LP programs related to physical security, crime prevention, and fire and life safety systems in all company locations.
  • Ensure ongoing compliance monitoring of loss prevention programs.
  • Ensure compliance with all security related licensing and regulatory requirements.
  • Ensure proper implementation of loss prevention systems for all locations beginning with each store construction project.
  • Attend select industry meetings and events to network and stay current on developments which would affect our mission.
  • Maintain effective liaison with local law enforcement and other loss prevention professionals.
  • Carry tech and communication tools (i.e., mobile phone, notebook, etc.) and respond to after-hours emergencies, and alarm calls as required.
  • Manage security response during emergency situations with Head Office leadership.
  • Will be available to communicate with the LP team, Executive team, and authorities outside of scheduled hours as needed.
Education & Experience:

  • Extensive knowledge of corporate, operational, and physical security.
  • Extensive knowledge of retail loss prevention and shrink reduction strategies.
  • Advanced understanding of criminal code sections, use of force models, and all provincial regulations applicable to loss prevention and security.
  • Leadership experience within a multi-faceted retail loss prevention program.
  • Understanding of investigative process, case building, and successful internal investigations.
  • Security education or recognized professional accreditation. (i.e. PSP, CPP, LPQ, LPC).
  • A justice, security, loss prevention, or emergency preparedness education, or a combination of training and experience that yields the required knowledge, strengths and skills.
  • Provincial security worker license, Security Consultant an asset, with ability to obtain licensing in any province as required.
  • Extensive coaching, conflict management, and negotiation experience.
  • Experience with investigative technique and common interview methods (i.e. Wicklander).
  • Strong knowledge of architectural hardware, intrusion systems, fire alarm systems, video surveillance, access and key control, asset tracking, and perimeter protection.
  • First Aid training
We offer advancement opportunities through our promote-from-within policies, and competitive compensation packages. We also offer a comprehensive benefits program including:
  • Health & Wellness
  • Comprehensive medical, dental, prescription drug and vision coverage for you and your family
  • Helping you plan for your future with Company matched RRSPs
  • Employee Discount Program
  • Ongoing in-house Training & Education Courses
  • Postsecondary Entrance Scholarships for you or your children
  • Free confidential counselling through our Employee Family Assistance Program
  • Employee Recognition Program
If you possess the necessary skills and expertise and would like to join an exciting team of professionals,

Apply Now!

We are an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.

Apply now!