Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Jasper Park Lodge a truly memorable affair. Showcase your communication and organization strengths as Banquet Event Manager, where you will lead and liaise among multiple departments to ensure each group function is truly exceptional.
Hotel Overview: Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door. No matter what time of year you visit Fairmont Jasper Park Lodge, you can expect to be a part of "The True Rocky Mountain Experience".
Summary of Responsibilities:
Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Follow outlet policies, procedures and service standards
Ensure smooth and efficient functioning of the Banquet Department
Ensure all functions maintain a first class and positive visual impact; including ambiance, décor and service delivery
Balance operational, administrative and Colleague needs
Assist with coaching and training the Banquet team in all aspects of the department
Process all banquet bills to ensure financial reporting is accurate
Respond to guest concerns and react quickly and professionally
Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
Work closely with the Culinary and Stewarding team to ensure all banquet requirements are in place
Attend pre-conference, daily convention, and leadership meetings when required
Liaise with the Conference Services/Catering Department to ensure events are executed successfully
Liaise with onsite meeting planner to ensure clients’ needs are being meet
Participate in regularly scheduled departmental meetings
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Follow all safety and sanitation policies
Other duties as assigned
Previous leadership experience in food and beverage required
Previous experience in a hotel banquet setting preferred
Pro Serve certification is required
Valid Alberta Drivers License required
Computer literate in Microsoft Window applications required and knowledge of the Sales and Catering system preferred
University/College degree in a related discipline preferred
Train the Trainer and Interaction Management an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to multitask and work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
:Management / Supervisory
:Rotating / Shift Work
Do you know someone who would be a great fit for this job?
If yes, share this job by posting to your favorite social media site.
Since you are applying from outside Canada, you application will be moderated by our team. You will receive an email once it’s been approved.
There was an error, please try again.
“You must be legally entitled to work in Canada in order for your application to be considered.
I am legally entitled to work in Canada “
Application from outside Canada
Finding an employer that will assist you in your work permit without knowing you is utopic.. Employers simply do not consider non-resident applications. We strongly recommend that you immigrate to Canada before you start looking for employment.