Business Analyst, ci - Order to Cash - Contract Job in Mississauga for Purolator |

Business Analyst, ci - Order to Cash - Contract

April 22 2021
Industries Goods transportation, Warehousing
Categories IT Business Analyst, Project Management, Business Analysis, Project management, Business analysis, Transport, Logistics, Supply Chain, Purchasing
Mississauga, ON

Open up to the Possibilities!
At Purolator, you’ll be proud knowing you’re working for a Canadian company that truly values its employees. And it’s community. This is an exciting and evolving industry and we’re leading the change as we strive to deliver the future. Here you will be empowered to help move the business forward. Each and every day. Are you open to the possibilities?

Job Description

The Business Analyst is responsible for a full range of activities which ensure the operational effectiveness and excellence of the Order to Cash unit, such as coordinating the testing of projects and minor enhancements, defining, documenting and reviewing business requirements, reviewing functional designs, creating test scripts in JIRA, creating the requirements traceability matrix, execution of tests against the defined business requirements, logging and managing defects in JIRA as the defect tracking tool. The Business Analyst role will primarily focus on requirements gathering, documentation and test design for different phases of the testing cycle for any new project or initiative within Order to Cash. They are expected to be testing experts that understand testing automation, cloud experience, and agile methodologies. They will be focused on developing, designing and executing a suite of test scripts and cases of complex billing, invoicing, payments and AR modules for all lines of business.

The role requires excellent analytical ability, consultative and communication skills, strong judgment and the ability to work effectively with Business users, management, IT provider and consultants. Essentially this role will determine if the technical solution as provided by our external IT provider has fulfilled our business requirements by way of reviewing functional designs and extensive testing of the provided solution.

Essential Duties

  • Work with Business users to understand business needs in order to output Business Requirements as it relates to Order to Cash; mainly in the areas of Billing Control, Revenue Recovery, Billing, Invoicing, Rerating and Accounts Receivable
  • Work closely with software development team starting from early product design, ensuring that requirements are documented in functional designs accurately
  • Required to make recommendations for LEAN / Six Sigma projects using best practices methods and ideas as well as coach and mentor others
  • Review project related documentation including and Technical Specifications for accuracy, clarity and testability.
  • Apply analysis techniques to review business requirements and influence quality by facilitating the communication between the business and technology areas to address issues.
  • Participate in the User Acceptance testing cycle as required; including but not restricted to execution of test strategies, creation and execution of test cases, test scripts and test reports that are reflective of the business requirements
  • Assures applications conform to documented specifications and requirements
  • Log defects and support developers in resolving them
  • Ensures that all tests are conducted and documented according to the standards agreed upon by the business unit.
  • Contribute to decision making based on the defect reporting and overall quality standards
  • Investigate and analyze complex problems by research, interviews, meetings and testing as it relates to Order to Cash
  • Developing documentation and training material as required to support the Order to Cash team
  • Using Access or Advanced Excel skills with information from BI and SAP, perform complex analysis related to sales order data and control of revenues
  • Execution of complex re-rating analysis to assist in credit situations
  • Backfill for daily revenue recovery activities and other Order to Cash related activities as required
  • Provide support to the Order to Cash functions and review processes regularly to implement adequate controls, identify gaps and suggest areas for process improvements
  • Create regression suite of test scripts for billing to ensure accuracy of SAP idoc posting, order creation, billing to accounting and invoicing after undergoing corrections or changes for each level of testing
  • Understands how and when to make a choice; how and when to escalate issues to higher levels.

Job Qualifications

  • Solid experience writing business requirements, test cases, test execution, test results analysis and troubleshooting
  • Ability to grasp concepts quickly and to understand details
  • Strong analytical and problem solving skills
  • Work independently without lacking motivation and self-orientation, as well within a team environment
  • Make decisions and takes timely independent action in pursuit of priorities
  • Excellent oral and written communication skills.
  • Possess strong problem solving skills
  • Able to handle multiple tasks and demands and execute tasks quickly and accurately
  • Outstanding grasp of information technology concepts and processes.
  • Experience with testing tools and frameworks
  • Knowledge of Lean, Six sigma methodology


  • 3+ years of experience in QA
  • Highly proficient in MS Office products, Excel Advanced (Ex. macros, user forms), MS Access, PowerPoint, Visio, databases and database tools,
  • Knowledge of SAP Order to Cash tables, BI and Bex Analyzer; ABAP code (nice to have)
  • Demonstrated ability to create and maintain Business and Functional Requirements documents
  • Demonstrated experience with creation and execution of test cases combined with defect management


University or College diploma in computers, software design or any computer application development specialty

Location: 530 - Corporate
Working Conditions: Office Environment

Reports to: Manager OTC CI & Special Projects

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

Apply now!