Cargo Customer Service Agent Job in Happy Valley-Goose Bay for PAL Airlines |

Cargo Customer Service Agent

August 9 2021
Industries Airspace, Aviation, National Defence , Tourism, Passengers transportation
Categories Aerospace, Aviation, Airport, Airport & Cargo ground services, Customer service, Customer Service, Call Centres, Customer Services (airport & call centre)
Happy Valley-Goose Bay, NL

Air Borealis is an airline all can take great pride in. As a company, we have a deep respect and connection to the community, to the environment, and to the people of the North. And we take our corporate responsibility to provide sustainable air transportation, and the highest level of customer service, to heart.

Air Borealis is currently seeking a Customer Service Representative for the Cargo Department to join our team in Goose Bay, NL.

Job Duties:

  • Accepting small freight and handling cargo and baggage;
  • Post Batches for Cargo;
  • Enter waybills;
  • Enter received freight;
  • Manage cargo supplies and inventory;
  • Perform general office duties as required;
  • General accounting and completion of daily sales reports;
  • Other Duties assigned.


  • Must possess excellent customer service skills;
  • Must exhibit excellent written and oral communication skills as well as excellent problem solving and decision making skills;
  • Must be able to work independently and in a team environment;
  • Ability to lift weight handling up to 50 lbs;
  • Ability to perform duties related to cash sales and POS system;
  • Basic accounting knowledge;
  • Must be able to obtain a clear Record of Conduct;
  • Ability to work flexible hours.

Air Borealis is an Equal Opportunity Employer. Only those candidates selected for an interview will be contacted

Apply now!