Charter Coordinator Job in Happy Valley-Goose Bay for PAL Airlines |

Charter Coordinator

July 23 2021
Industries Airspace, Aviation, National Defence , Tourism, Passengers transportation
Categories Administrative, Clerical, Hospitality, Catering, Tourism, Entertainment, Sales, Business Development, Transportation - Logistics - Subcontract Services
Happy Valley-Goose Bay, NL

At Air Borealis we are dedicated to providing air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, Service with a Smile. Our success is due to our people, and we’re looking for more great people to join our team. If you enjoy working in a fast paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you’re the person we are looking for!

Air Borealis is currently seeking Charter Coordinator to join our team in Goose Bay, NL.

Duties and Responsibilities:

  • Oversee all charter activity sales, billing, and logistics;
  • Act as point of contact for booking charter bookings;
  • Identify and call qualified clients;
  • Build and maintain a database of clients;
  • Respond to client inquiries and concerns professionally and accurately;
  • Provide charter pricing and quotes;
  • Accommodate charter reservations request to meet the client's needs;
  • Act as a liaison between clients and operations, communicating the needs of all charter activity to the correct department;
  • Communicate Logistical issues with management team;
  • Ensure charter clients are billed accurately and in designated timeframe;
  • Work with multiple departments to ensure the most cost effective and efficient service;
  • Assist with all other functional aspects of daily charter operations;
  • Ensure that all pertinent charter documentation is received and filed;
  • Provide administrative support;
  • All other related duties as assigned.


  • Minimum of three (3) to five (5) years’ experience in aviation would be considered an asset;
  • Possess a high level of professionalism and dedication to customer service excellence;
  • Proficient in Microsoft Office Suite of Products;
  • Embrace personal accountability and responsibility;
  • Must possess strong organization and decision making skills;
  • Ability to manage multiple tasks while prioritizing and managing tight deadlines;
  • Ability to work shift work, evening and weekends as well as on call;
  • Bilingual would be an asset;
  • Excellent verbal and written communication skills.

Air Borealis is an Equal Opportunity Employer. Only those candidates selected for an interview will be contacted.

Apply now!