Commercial Insurance Administrator Job in Edmonton for Westland Insurance |

Commercial Insurance Administrator

May 11 2021
Industries Bank, Insurance, Financial services
Categories Accounting, Finance, Bank, Insurance, Financial Services, Bank, Insurance, Financial services
Edmonton, AB

Westland Insurance Group Ltd, operating as Sheppard Insurance, is growing and has a new opportunity for an Commercial Insurance Administrator located in Surrey, BC. Our Processing Team supports our Commercial Account Managers by producing high quality policy documents and sending them to clients. At Westland Insurance, you will enjoy working in a vibrant and supportive team environment with opportunities to grow your insurance industry knowledge and experience.

What we offer:

  • Competitive salary
  • Comprehensive medical and dental benefits
  • Diverse mix of staff and demonstrated work/life balance
  • Career growth opportunities and continuing education programs
  • Amazing and supportive colleagues and team environment
  • Great step into the insurance industry with great future growth opportunities
  • Continuing education programs

The Opportunity:

You will represent Westland and implement and support Westland’s key initiatives and goals. You will bring together strong communication and technical skills to support the Commercial Account Managers with basic client servicing tasks and day-to-day administrative support functions required to ensure the smooth operation of commercial insurance.

In this role you’ll:
  • Responds to centralized mail/email inquiries and scans or mails out documentation
  • Creates and distributes renewal lists; produces renewal letters; and creates required documentation packages such as binders and certificates of insurance.
  • Follows up on overdue amounts and refers to sales team members as required
  • Processes new business, renewals, endorsements and cancellations as required and issues certificates to be reviewed/approved by sales team members.
  • Audits coverage requests, claims notices and customer files to check for errors and missing documentation and follows up on same to resolve.

Here’s what you bring:
  • High School graduate
  • Proven experience in an administration or processing focused role
  • Strong written and verbal communication skills, an active listener
  • Excellent organizational and time management skills with the ability to prioritize
  • Positive “can-do” attitude
  • Strong spirit of teamwork
  • Level 1 General Insurance preferred; expectation to achieve once in role (Westland will sponsor you in obtaining licensing)

Westland Insurance Group is one of the largest and fastest-growing independent property and casualty insurance brokers in Canada. With a national network of 170 locations and over 1,900 employees, the company continues to expand coast to coast. Westland's brokers provide expert advice to home, business, farm, life, and auto insurance clients. Since its founding in 1980, Westland has remained a family-owned company that is committed to supporting its local communities. For more information, please visit


Department: Commercial
This is a non-management position
This is a full time position

Apply now!