Commercial Insurance Manager Job in Medicine Hat for BrokerLink Insurance |

Commercial Insurance Manager

June 16 2021
Industries Bank, Insurance, Financial services
Categories Accounting, Finance, Bank, Insurance, Financial Services, Bank, Insurance, Financial services, Bank, Insurance, Financial services, Sales, Business Development
Medicine Hat, AB

Join our team and make a difference! We are passionate about taking care of our customers and ensuring we are there when they need us most. With over 140 community branches and 2,000 employees, we’re proud to say that BrokerLink has become one of Canada’s largest and most reliable insurance brokerages. We know how to serve you better because we know where you’re coming from. It’s the personal touch that counts!

The Position:

We have an opening for a Commercial Insurance Manager to join any of our offices in Medicine Hat Bassano or Brooks, AB. The successful candidate will be responsible for a team of Commercial Insurance staff within the Medicine Hat, Bassano, Brooks, offices. This position will be accountable for managing a team and meeting the goals and objectives of the business unit.

Primary Responsibilities:

  • Responsible for all day-to-day team management.
  • Work with the Branch Manager to formulate strategy and operations for the department. Communicates, implements and monitors to ensure goals and objectives are attained.
  • Responsible for ensuring that quality of service meets expected standards. Analyzes and resolves quality and customer service and sales problems. Follows up with clients as required or manages escalation of issues
  • Responsible for specific marketing or advertising initiatives for the profit center.
  • Responsible for administrative functions such as supervision and coordination of administrative staff and function, vacation coordination for the profit center to ensure appropriate back-up and coverage (inter-department) is available, office, building, facility, supplies management.
  • Accountable for overall staffing and leadership of the team - motivate staff to participate in company objectives as well as continuously keeping front-line staff informed of changes or new directions.
  • Develop succession planning for all key positions.
  • Responsible for the general administration of the team, including but not limited to IT, payroll and human resource changes and management.
  • Provides ongoing coaching, guidance and feedback regarding performance as well as facilitating continuous learning and development of direct reports.

Secondary Responsibilities:

  • May be required to assist on some key commercial accounts and or assist with marketing of key accounts

What you bring to the table:

  • Post-secondary education or equivalent
  • 5-10 years or more insurance industry experience, with Commercial lines experience
  • Minimum 3 years management experience is “preferred”
  • CIP, CRM or CAIB designation preferred or in progress
  • AIC License
  • Knowledge of Brokerage Management services and tools (EPIC, Savers, Policy Works)
  • Excellent customer service skills and conflict resolution
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills

What’s in it for you:

  • Commitment to your growth and development
  • A competitive compensation package
  • Flexible health and dental benefits package
  • An RRSP with a company matching component
  • A casual ‘dress for your day’ environment
  • Be a part of a company that is one of Canada’s best employers (Named by Kincentric in 2020)

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process

At BrokerLink, we know there’s more to your decision about where you work than just the work itself. We know that helping our people achieve their career goals in a culture that offers growth and balance is what sets us apart. Our commitment to our employees is to offer workplace benefits that set the standard for them and their families. Along with a professional and fulfilling work environment, we provide competitive compensation, comprehensive benefit programs and a commitment to ongoing professional development.

Our values help guide us and our commitment to excel in all aspects of our business. Joining our team means you’ll have the opportunity to live our values.

Learn more about BrokerLink’s Living Our Values.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Applicants must be permanently eligible to work in Canada upon hire. Proof of eligibility may be requested and may come in the form of a copy of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, permanent residence card or confirmation.

Apply now!