New job at Delan (via |

CRM Business Analyst

July 26 2020
Industries Recruitment, Employment services
Categories Management, Consulting, Consulting, Business analyst, Consultation, Business analyst, IT Business Analyst, Data analyst, BI, Mining, AI
Montreal, QC


The CRM Business Analyst will be responsible for analyzing business needs with the SME regarding the company’s Microsoft Dynamics CRM platform.


Conduct needs-gathering workshops;

Write specifications and analysis documents;

Configure the Dynamics CRM platform;

Perform the tests and ensure the performance of the system;

Work in a multidisciplinary team.


5+ years of experience as a CRM Analyst or Dynamics CRM Developer;

Good knowledge of Microsoft Dynamics CRM (strong asset);

Interpersonal skills and attention to detail;

BAC in business administration, computer science or equivalent;

Bilingual (French and English).

Apply now!