Customer Service Representative Job in Cambridge for TruGreen | Jobs.ca
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Customer Service Representative

July 21 2021
Industries Agriculture, Forestry, Fishing, Hunting
Categories Customer service, Customer Service, Call Centres
Cambridge, ON
1255 Balmoral Road, Cambridge, Ontario N1T 1C4

TruGreen Canada

CLIENT SERVICES REPRESENTATIVES

As a TruGreen Employee, you'll enjoy:

· $570 to $800 Weekly (guaranteed hourly rate plus bonus)

· Covid Protocols in place

· Combination of work from your home and our Cambridge office

· When working from home:

  • Use of personal secure cell phone or land line required
  • Use of personal laptop or desktop with monitor required
  • Must have high-speed internet access (min. of 25 MPHS)

· Best training program in the industry – fully paid

· Medical and Dental Benefits

· Group RRSP with company matching

· Top performers have the ability to advance their careers

· Full time available – days/evenings/weekends

· PAID WEEKLY

Position Overview

Receives calls to resolve basic and routine customer concerns in a timely and professional manner. Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction. Hourly rate plus eligible for Bonus & Incentives.

Responsibilities

• Answers inbound customer service calls with a warm and courteous greeting.

• Resolves customer service concerns to determine root cause of the concern.

• Regularly seeks assistance to handle calls requiring extensive problem solving.

• Updates and maintains customer database with accurate customer information and timely data entry.

• Provides resolution and timely follow-up with the customers.

If you wish to apply to this position, please attach and send your resume direct to Kim @ kcross@trugreenmail.ca

OR TEXT/CALL 226-776-1057

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Human Rights are important to us. We comply with all applicable human rights laws in each Province in which we operate.

Come Grow with US! Excellent salary plus bonus and benefits plan!

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply now!