Customer Service Security Guard, Ryerson University Job in Toronto for GardaWorld |

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Customer Service Security Guard, Ryerson University

October 25 2020
Categories Customer service, Customer Service, Call Centres, Security, Protective Services, Defence
Toronto, ON
Are you ready to suit up?

Our client, Ryerson University, is looking for dedicated Customer Service Security Guards to join their team.

Your primary role is to ensure the safety and security of Ryerson’s tenants, visitors and assets in a professional and courteous manner. You will enjoy regular and diverse interactions with the public, while also being expected to maintain the highest degree of professionalism and customer service.

What you’ll be doing
  • Be a primary resource for community members to ask for directions, report any issues within the building, and request walksafes
  • Responsible for communicating with dispatcher and relying information to appropriate patrol staff members
  • Provide access control at the campus and identify and report security occurrences, violations, hazards, suspicious activities and maintenance-related issues.
  • Provide front line support to the Security Operations on campus
  • Property inspections and enforcement of property laws, client rules, and other regulations
  • Assist in the event of an emergency, first aid or any other intervention
  • Interact with visitors, customers, and the general public on a regular basis
  • Detect, challenge and displace unwanted people
  • Evacuate the building/area in case of emergency
  • Collect information on complaints or events
  • Maintain a positive, productive work environment through teamwork
What we offer
  • Competitive wages/pay rate $18.00/hr
  • Various hours
  • Diverse benefits plan
  • Opportunity for advancement in the security industry and excellect expereince towards Police Services
  • Full uniform
What we’re looking for
  • Minimum 1-3 years experience in the security industry
  • Valid Provincial Security Guard licence, First Aid and CPR Level C and basic Use of Force training
  • Demonstarted comprehension of the Canadian Criminal Code and Tresspass to Propert Act powers of arrest
  • Excellent verbal and written communication skills
  • Strong computer skills and ability to problem solve
  • Avaliable to work various shifts (both full-time continental and part-time Saturday/Sunday shifts are available)
  • Must have strong customer service skills, mature attitude and professionalism
  • Security clearance reliability
  • Leadership and problem-solving skills
  • Ability to work in a fast-paced, changing environment