Customer Service Specialist Job in Dartmouth for Eastlink | Jobs.ca
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Customer Service Specialist

January 13 2021
Industries Ecommerce, Multimedia
Categories Customer service, Customer Service, Call Centres
Dartmouth, NS

Customer Service Specialist

Dartmouth Crossing, Dartmouth, NS B3B, Canada Req #1098
Monday, January 18, 2021

Customer Service Specialist, Inbound

THE EASTLINK COMMITMENT

When you’re a team member at Eastlink you’re a part of our family. We are looking for team members who are committed to creating exceptional connections with our customers. If you are committed to getting things done, have a passion for innovation, and are committed to delivering the very best the first time, we want you to become a member of our family!

CAREER OPPORTUNITY

The role of a Customer Service Specialist is to take care of our customers; you make it easy and effortless for them to get what they need. Your relentless pursuit of exceptional customer experience is embedded in everything you do.

HOW YOU GO THE DISTANCE

Give your best everyday – you are what differentiates us

Go the extra mile for our customers – the small things matter

Listen, hear, and understand our customers

Respect our customers’ time and quickly resolve their needs

Ensure the customer is getting the most out of their services

Be accountable to stay “In The Know” in our dynamically changing environment

BENEFITS

Competitive hourly base-pay plus commission and incentive

Full health benefits

Employer matched pension plan

Preferred pricing for Eastlink services

QUALIFICATIONS

Strong desire to help people

Superb communication skills

Proven experience in a customer service environment

OTHER EMPLOYERS MIGHT CALL THIS ROLE

Customer Service Agent

Billing Specialist

Service & Sales Representative

Service Associate

Other details

  • Job Family Customer Care
  • Job Function Front Line
  • Pay Type Hourly
  • Job Start Date Monday, February 8, 2021