Digital Content Strategy Senior Associate, Deloitte Global Brand (18mth contract) Job in Toronto for Deloitte Canada |

Digital Content Strategy Senior Associate, Deloitte Global Brand (18mth contract)

February 24 2021
Categories Accounting, Finance, Digital, Media, Graphic Arts, Digital, Media, Graphic Arts, Marketing, Communications, Public Relations, Marketing, Communications, Public Relations, Translation, Documentation, Writing, Transport, Logistics, Supply Chain, Purchasing, Writing, Correction, Translation
Toronto, ON

Job Type: DTTL - Secondment
Primary Location: Toronto, Ontario, Canada
All Available Locations: Toronto

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Experience a firm where wellness matters.
Be expected to share your ideas and to make them a reality.

What will your typical day look like?

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Deloitte, Touche, Tohmatsu Limited (DTTL) seeks a Digital Content Strategist secondee supporting the Digital Experience team within the Global Brand organization. This Senior Associate will support the alignment of digital editorial and content strategy to deliver the right content, through the right experience, to the right users, at the right time; a Global Brand strategic priority. This role will work closely with product managers, technologists, user experience designers, and a variety of internal stakeholders to deliver a differentiated digital experience that evolves Deloitte’s digital content and personalization strategies across audience-centric touchpoints.

Proven experience mapping content and organizational goals to audience intent across the client/audience lifecycle is vital for this role. Expertise in content development and analytics, combined with an obsession with storytelling and user experience, are critical as they drive enterprise content strategy across Deloitte’s on and off platform digital channel touchpoints (paid, earned, and owned. Knowledge of the products, systems, and technologies used to ideate, create, publish, deliver, and measure content is a must.

A successful candidate will be a consensus-builder working across functional teams and geographies to solve content problems from all angles: strategically, creatively, technically and philosophically. Those that can prioritize simultaneous, shifting priorities will thrive in this entrepreneurial, team environment.


  • Help drive Deloitte towards a differentiated digital client experience, connecting enterprise content goals with a personalized, hyper-relevant ecosystem of digital channels
  • Advance Deloitte’s logged-in experience, My Deloitte, increasing the value proposition for both the end user and enterprise
  • Guide designers and technologists in delivering a digital experience indicative of an iconic brand


  • Lead efforts to optimize the ideation, production, distribution, and analysis of enterprise content
  • Work with product teams to identify business requirements for an enterprise content technology platform
  • Ensure global content strategy is aligned with brand standards and organizational goals
  • Drive consensus and local alignment across the Deloitte network
  • Inform how privacy regulations impact digital experience, pivoting content strategy to drive desired user behaviors while protecting the organization from risk

About the team

Deloitte Global Culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

In Deloitte Global Brand, we make an impact by developing tools and resources to create an exciting and engaging brand identity that is consistent. Our digital solutions and strategies provide best-in-class tools for elevating brand awareness and promoting collaboration and connectivity.

Enough about us, let’s talk about you

You are someone with:

  • Bachelor’s degree
  • 3–5+ years working with content across digital channels
  • Exceptional understanding of personalization
  • Passion for content and storytelling, helping to make the intangible tangible
  • Detail-oriented with excellent follow-through skills
  • Demonstrated ability to lead, motivate, and influence a myriad of cross-functional teams
  • Understanding of content taxonomies and user personas
  • Excellent persuasive written and verbal communication skills – able to expertly position and tell compelling stories around our offerings and influence both internal and external audiences
  • Technically proficient
  • Experience in B2B marketing

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities! Deloitte encourages applications from all qualified candidates that represents the full diversity of communities across Canada. This includes candidates from Indigenous communities in support of living our values and our commitments to our Reconciliation Action Plan . We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 52 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Apply now!