New job at IPSOS (via |

Director- Healthcare

August 1 2020
Categories Marketing, Communications, Public Relations
Toronto, ON

About Ipsos

Ipsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.

Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD).

ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP

Ipsos Healthcare is dedicated to understanding how the motivations, experiences, and interactions of various stakeholders impact the success of products and programs within the pharmaceutical industry. With more than 600 dedicated researchers working with the top pharma clients across 40 countries, Ipsos Healthcare is one of the world’s largest healthcare market research agencies, with a leading position in key emerging markets. As a full-service, global agency, we offer customized and syndicated research offerings to provide our clients with commercially meaningful insights.

As a Director, you will lead a team of researchers to provide strategic insight to our clients in the delivery of research services. You have:

  • A track record in the successful growth and development of junior team members
  • Expertise in quantitative research design, interpretation and analysis of results, delivering strategic insights that impact client business decisions
  • Proven success building and maintaining client relationships through exceptional service and deliverables
  • Passion for helping clients make better business decisions through monitoring, analyzing, and integrating multiple sources of market research data

Key Responsibilities

  • Maintain strong client relationships and work to develop those relationships through frequent client contact including travel to client sites, leading meetings/presentations, delivering insightful research solutions
  • Ownership of your business, including management of account profitability and internal/external resources
  • Oversight and/or management of all aspects of the research process from proposal writing and research design, to analysis and interpretation of results, through reporting and presentation of results
  • Mentor junior team members to provide insightful and reliable results in a timely manner
  • Proactively seek opportunities for consultative client engagement, including discussion of broader business issues and interesting trends that can impact their business (i.e., not just project logistics)

Required Skills:

Ideal Candidate has the following Skills and Experience

  • 10+ years of supplier-side market research experience (client-side experience also valuable)
  • 3+ years of supervisory experience (i.e., managing a team of research professionals)
  • Work well in a team-based environment
  • Proven experience building and managing successful client relationships
  • Excellent written & verbal communication skills with strong interpersonal and presentation skills. Able to adjust presentation focus “on the fly” based on audience, context and feedback.
  • Superior organizational, multi-tasking, decision-making and problem-solving abilities
  • Ability to manage complex, multi-faceted research programs and to create, manage, and commit to a project plan, schedule and budget
  • Data savvy with a strong attention to detail and accuracy
  • Resourceful, pragmatic, and flexible but always standards-oriented
  • Proficiency with Microsoft Office Suite and other business-related software systems; SPSS or similar a plus, but not necessary. Data visualization skills in PowerPoint a big plus
  • Bachelor’s Degree or higher
  • Travel is mandatory. Overall time dedicated to travel will be ~10%. Most of your time spent traveling would involve seeing clients based in Canada and/or the US.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.


Apply now!