Enterprise Solutions Consultant Job in Calgary for Hootsuite | Jobs.ca
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Enterprise Solutions Consultant

June 17 2021
Industries IT: Software
Categories Consultation, Business analyst, Information Technology, Management, Consulting
Calgary, AB

We’re looking for an Enterprise Solutions Consultant to help us provide technical and subject matter expertise to some of the world’s largest organizations on their social relationship management infrastructure and digital strategy. You’ll be working with existing and prospective clients to understand their business needs and help craft strategies to bring social to their whole organization. This role reports to the Manager, Solutions Consultants and is based in Hootsuite’s Vancouver or Toronto office (post-Covid), or remotely in British Columbia, Alberta, Ontario, or New Brunswick. Please note that the role will include 30% of travel to client sites and events.

WHAT YOU’LL DO:

  • Lead discovery sessions with practitioners, directors and executives to uncover key requirements, challenges and opportunities in their business
  • Deliver concise, compelling, value-based presentations and solution overviews, presenting to a typical audience size of 3-5 people and informally to all levels up to C level
  • Use creative tools and techniques such as storytelling, whiteboarding, theatre, and multimedia to present solutions in a compelling, simple and memorable manner
  • Facilitate customer workshops to surface the deeper business value of our partnership
  • Help sales team meet quarterly revenue objectives while working as part of an extended team on larger and more strategic sales opportunities with multiple resources.
  • Expand opportunities with your account teams to drive bigger deals and more complex solutions for customers
  • Act as a trusted advisor to customers on social strategy and the product mix that will best support their strategy

WHAT YOU’LL NEED:

  • Ample experience in presales, digital agency (or similar work experience).
  • College or university degree/diploma (or have equivalent industry experience).
  • You have strong presentation/facilitation and enablement skills with an expertise in storytelling.
  • Proven track record of meeting business objectives or defined targets
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
  • Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
  • Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
  • Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
  • Self Development: is personally committed to, and actively works to continuously improve

WHO YOU ARE:

  • Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
  • Curious. You are always learning and seeking ways to make things better.
  • Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
  • Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-MG1