Finance Operations Specialist Job in St John's for RSA Canada |

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Finance Operations Specialist

October 22 2020
Industries Bank, Insurance, Financial services
Categories Accounting, Finance, Corporate finance, Treasury
St John's, NL

RSA is one of the world’s longest standing insurance groups, providing protection and peace of mind, for over 300 years, to more than nine million customers, worldwide.

Our people are ambitious, passionate and inquisitive, and driven by a need to deliver value and innovative solutions to our customers. We are proud of our organizational culture which encourages us to embrace each other’s strengths, and respect everyone’s ideas.

At RSA, our desire to be the best has created an exceptional company in which you can build and advance your career. RSA is proud to be ranked among Canada’s Top 100 employers in 2019 and 2020.

To join this award-winning team, and to learn more about us, visit our Careers page.

RSA, Johnson, CNS and Deeks are part of the RSA Group of Companies (“RSA”).

Position Summary

In this role, you will be involved in delivering a designated service or range of Finance Operations services, impacting external and internal clients and/or vendors to a high standard. You will be required to handle high and/or fluctuating volumes of activity, and work to tight deadlines and consistent standards. You will add value through your ability to interact effectively with external / internal clients, and wider team to spot items or issues that need non-standard responses and act accordingly, and your flexibility and willingness to respond to changes in volume or service demand.

What you'll do in the role

  • Carrying out a range of, mostly routine, financial transactions and interactions to a high standard;
  • Carrying out processes and transactions, accurately and consistently in line with defined timescale and service standards eg response times, record keeping, referrals, etc;
  • Engaging with external clients and/or colleagues to maintain open lines of communication, ensure mutual understanding and the prompt resolution of issues arising;
  • Identifying and suggesting opportunities to add value through improved efficiency or effectiveness and/or enhanced service;
  • Adapting quickly to unexpected fluctuations in volume or changes in demand, operating processes or technologies;
  • Adhering to control and risk management policies and procedures;
  • Contributing to projects and initiatives as needed to improve operational efficiency, develop capacity or capability and/or add value for clients;
  • Communicating and liaising with internal finance colleagues and others, including external advisers as necessary in order to check accuracy, give or obtain further information and/or resolve queries;
  • Gathering, validating and compiling quantitative and qualitative information, from multiple internal and/or external sources to ensure accuracy and completeness

What you'll need

  • Strong organization skills and attentive to details
  • Strong analytical, problem solving, and decision making skills
  • Strong MS Excel & MS Outlook skills
  • Strong communication skills
  • A team player motivated to help the team achieve its goals

What you'll receive

  • A market-leading, comprehensive Total Rewards Program which includes competitive compensation and bonus, flexible benefits, and pension plan.
  • Best-in-class vacation policy that includes paid volunteer, parental leave top-up programs and personal leave days.
  • Strong learning culture with a focus on overall development, internal mobility and career advancement.
  • Tuition reimbursement program.
  • A culture that celebrates diversity and inclusion, with a strong focus on community and corporate social responsibility.

Temporary / Fixed Term Hires:

  • Competitive salary
  • Strong learning culture
  • Diverse, award-winning culture with a strong focus on corporate social responsibility

At RSA, our purpose is to Make Life Better Together and that starts with our people. We work side by side with driving energy and determination to get better every day, through industry leading thinking, and by listening to and respecting all perspectives. This is how our leaders and our people make an impact. We are forward looking, so we can adapt, evolve and improve, ultimately achieving our better, together. We are committed to creating an environment that promotes a healthy work-life balance. Our people managers and leaders successfully manage flexible work arrangements for their teams to ensure they are optimal for both the individual, and the business.

At RSA Canada, we are committed to creating a workplace where our employees thrive; where everybody counts and everyone is heard. Where you can be your whole self at work – wherever that is – everyday. To celebrate differences, not just because it's the right thing to do, but because we believe having a diverse workforce which embraces different perspectives makes RSA Canada a more vibrant and creative place to work.

RSA is an equal opportunity employer. We provide accommodation for individuals with disabilities in the job application process. If you need assistance, please email AODA@RSAGROUP.CA. To learn more, visit our Accessibility page.