Fire Service Manager

Responsibilities:

• Responsible for ensuring maximum efficiency in scheduling, managing, and work performed by all service technicians
• Promoting every phase of the Troy Service operation to all customer contacts
• Keeping current in the area of product features, legislation, and regulations concerning service requirements
• Developing service billings, service expense and service gross margin forecasts
• Responsible for the preparation of business reports for the service department, as required by the manager
• Ensure adherence to company policies and procedures as well as legislative regulations/requirements of operations staff
• Oversee all health & Safety and ensure that all training requirements have been met
• Maintain and manage branch budget
• Performance and development management of direct reports
• Other supervisory and operations tasks as required

Qualifications:

• Post secondary education in business or fire protection detection
• 8 - 10 years' experience in Fire Alarm System Industry ideal
• Service management experience in a technical field
• Knowledge of applicable codes and requirements
• Excellent written and oral communication skills
• Good Computer skills (Microsoft Office Suite)
• Demonstrated leadership ability, fostering a positive work environment
• Strong financial, operational, and staff management skills

Troy Life & Fire Safety Ltd. offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.