Guest Services Manager Job in Parksville for True Key Hotels & Resorts | Jobs.ca
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Guest Services Manager

November 25 2021
Industries Accomodations, Food services
Categories Cleaning, Housekeeping, Hospitality, Catering, Tourism, Management, Administration, Reception, Customer Service
Parksville, BC

Inspire your career with ocean-side living & adventure!

Be an important part of the True Key family at Sunrise Ridge Waterfront Resort! Located on the east coast of Vancouver Island near Parksville, BC. The resort is just minutes from sunny beaches, hiking, golf & marine life and employs an amazing team of individuals.

Sunrise Ridge Waterfront Resort is proudly operated under True Key Hotels & Resorts, a leader in resort management with properties located throughout BC.

Summing it up.

The Guest Services Manager is responsible for managing all aspects of guest and front-office operations.

What you'll be doing.

  • Managing and monitoring the financial performance of guest services, housekeeping and reservations.
  • Hiring, training, retaining and management of guest services and housekeeping team.
  • Development of accommodation and activity packages.
  • Management of rates and inventory.
  • Development and distribution of reports.

Who you are.

  • Strong command of the English language.
  • Proficient with Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook.
  • Knowledge of property management software.
  • Organizational skills.
  • Highly knowledgeable of Parksville and the local attractions.
  • Desire to advance your career.
  • Relevant post-secondary education will be considered an asset.

What we offer.

True Key Hotels & Resorts provides competitive employment packages for its team members, including competitive wages, employee discount programs, health benefits, referral bonuses, education allowance, staff housing, bonuses, on the job training and great opportunities for advancement.


Proof of vaccination against COVID-19 required.

Candidates must be legally entitled to work in Canada to be considered.

Apply now!