Housekeeping Manager - Rockies

Create exceptional experiences in remarkable destinations

What we offer

True Key Hotels & Resorts provides competitive employment packages for its team members, including competitive wages, employee discount programs, referral bonuses, flexible hours, bonuses, health benefits, birthday and anniversary celebrations, on the job training and great opportunities for advancement.

Start dates - October 2024

Staff accommodation available.

Bighorn Meadows Resort, located in the stunning Radium Hot Springs, BC, offers employees the chance to work in a beautiful setting surrounded by the Rocky Mountains. We provide luxury accommodations and exceptional guest experiences, and we value teamwork and a passion for hospitality.

Summing it up

The housekeeping manager oversees the housekeeping department and is responsible for ensuring a clean and safe environment for all guests. They lead, train, and supervise the housekeeping team while ensuring all housekeeping staff follow the proper safety and sanitation standards for guest rooms and public spaces.

What you'll be doing

• Manage and schedule day to day activities of the housekeeping team.
• Create housekeeping schedule using the budgeted labour and ensure productivity.
• Ensure Strata housekeeping services are delivered in accordance with the Strata Services Agreement.
• Manage housekeeping work order process.
• Recruiting, training and development of the housekeeping team.
• Ensure payroll is completed on time, approve time off requests and facilitate annual performance evaluations.
• Develop annual plans and budgets with the General Manager.
• Manage monthly inventories and ordering for the housekeeping department.
• Assist with management of Staff Accommodation.

Who you are

• You radiate positivity and kindness, creating a warm and welcoming environment for guests, owners and team members. Your cheerful demeanor brightens the day for everyone around you.
• You have a passion for learning and a desire to grow. You seek out new knowledge and experiences, always looking for ways to improve yourself and enhance our offerings.
• You take pride in your work and strive for excellence in everything you do. Your commitment to going above and beyond sets a standard for yourself and inspires those around you.
• You possess the ability to understand and connect with others on a personal level. Your empathy allows you to create meaningful relationships with guests, owners and team members, making everyone feel valued and heard.
• You understand your strengths and areas for growth. Your self-awareness helps you navigate challenges with grace and fosters a collaborative spirit within the team.
  
• You believe in doing the right thing, even when it's difficult. Your strong moral compass builds trust and respect, both within our team, our guests and our owners.

Physical Requirements

• Ability to work, bend, crouch, climb stairs and be in motion/standing for prolonged periods.
• Ability to lift up to 50 pounds.

Who we are

Our mission at True Key Hotels & Resorts is to exceed expectations. We achieve this by staying true to our core values of trust, reliability, unity, and evolution. We maintain the highest ethical standards and treat all colleagues with fairness and dignity. We continuously strive to improve our services, products, and processes to meet the evolving needs and expectations of our employees, guests and owners.

This position is only open to Canadian Citizens, Residents or those possessing a valid Work Visa.