Housing Support Worker (specialized working with sex trade involved) - External Job in Oshawa for John Howard Society of Durham Region | Jobs.ca

Housing Support Worker (specialized working with sex trade involved) - External

April 28 2020
Industries Non-profit organisation - NPO
Categories Govt., NPO, Social & Community Work, Health, Medical, HR, Training, Patient Care Support
Oshawa, ON

The John Howard Society of Durham Region (JHSD): We are a non-profit, social service agency dedicated to serving all individuals, families, youth and adults in programs in areas such as Community Justice, Employment and Training and Housing/ Residential Services.

We thank you for your interest in obtaining employment with the John Howard Society of Durham Region. John Howard Society of Durham is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Recognizing the intrinsic worth and dignity of every human being, the John Howard Society is committed to uphold the principles set out in the Human Rights Code of Ontario and the Canadian Human Rights Act. This commitment is expressed in the following undertaking:

(1) The Society shall provide services within its mandate to every individual without discrimination, regardless of race, ethnicity, citizenship, national ancestry, colour, creed, language, religion, marital status, family status, gender, sex, sexual orientation, age, abilities, economic status, political affiliation or criminal record.

(2) The Society shall maintain such personnel policies and practices as are consistent with the tenets of the Human Rights Codes of Ontario, the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act (AODA).

(3) The Society, through its employees, shall deal with representatives of the community in a responsive manner, with courtesy, respect, and without prejudice and discrimination.


“We envision a Durham Region where everyone contributes to a safe, healthy and just community.”


“To reduce the impact of crime and its causes by providing a spectrum of effective prevention and intervention programs.”


  • People have the right to live in a safe and peaceful society, as well as the responsibility implied by this right to respect the law.
  • All people have the potential to become responsible members of our community.
  • Every person has intrinsic worth and the right to be treated with dignity, equity, fairness and compassion without discrimination.
  • Communities are stronger and safer when the root causes of crime are addressed through programs and services that are based on community needs and priorities.

Job Summary:

The Sex Trade Housing Support program is designed improve the capacity of individuals and families who are involved in or affected by the sex trade to maintain long term housing stability through voluntary, coordinated and unique individual and group-focused support services to increase their social supports, life skills and their employability.

Through Sex Trade Housing Support Worker will actively engage this population to participate in services through community outreach, relationship building and linking and referring individuals to services of their choosing.

Scope Full Time FIXED TERM to February 28, 2022

Must be able to work at JHS Durham multi site locations in Durham Region

Must be able to work onsite and remotely as required

Must be able to adhere to all JHS Durham Policies

Start Date: As soon as possible

COVID-19 considerations:
- All Employees wear PPE
- All Employee and service users complete a screening daily
- Increased cleaning and sanitizing routines


The ideal candidate will able to be contribute their education and anti-oppressive practices while working with SERVICE USERS who face issues related to:

  • Trauma
  • Racism
  • Cultural or Religious Prejudices
  • Gender Expression and Identity (LGBTQ+)
  • Disparities and issues faced by the Black, Indigenous and people of colour communities
  • Immigration, newcomers
  • Substance use
  • Family relationships
  • Physical disability
  • Education and learning challenges
  • Life-skills
  • Systems experiences (i.e. Child Welfare, Criminal Justice)


  • Minimum of College diploma in related field (Addictions and Mental Health, Social Service Worker, etc)
  • Previous experience working with sex-trade involved individuals is required
  • Previous experience with LGBTQ+ and BIPOC communities, immigrants, and other marginalized groups
  • Solid knowledge of community and health care services in the Durham Region & ability to refer and link individuals to these services as required.
  • Must be non-judgmental and flexible, and able to work with persons at risk in all aspects of daily living
  • Previous experience working with at risk individuals as it relates to chronic housing or homelessness issues
  • Strong problem solving skills
  • Strong written and verbal communication skills
  • Flexibility in schedule, days, hours
  • Adjusts to meet changing work needs and demands
  • Meticulous records maintenance skills
  • Contribute to the program strategy
  • Take initiative, shows leadership
  • Strong customer service orientation
  • Must have own vehicle with minimum of $1,000,000 liability insurance
  • ASIST certification is an asset
  • If selected employment is conditional upon a satisfactory Police/Vulnerable Sector check
  • Criminal Record Check with Vulnerable Sector Screening required
  • Must have or be willing to get Hepatitis B vaccinations

Core Competencies

  • Ability to engage client and earn trust
  • Facility with trauma-informed care, anger management, conflict resolution, effective communication, healthy relationships
  • Anti-Oppression and Harm Reduction approach
  • Self-awareness regarding vicarious trauma
  • Collaboration and relationship development
  • Communication and solution building
  • Ethics, Integrity, Accountability and Dependability
  • Engagement of professionals, peers, clients and partners
  • Initiative and Creativity
  • Commitment to Safety
  • Job Knowledge/Technical Knowledge
  • Resource and Time Management
  • Decision Making and Judgement
  • Planning and Organizing
  • Work independently

Client/Customer Service

  • Intake, assessment and support of clients on a walk-in and appointment basis, in person, in the community and over the telephone, regarding housing issues and all related issues
  • Assist clients in finding permanent or temporary housing i.e. referrals to shelters/hostels
  • Provide practical and financial supports regarding household set-up
  • Advocate/negotiate/mediate with landlord on client’s behalf
  • Advocate on a client’s behalf with O.W., ODSP, other social agencies, mental health organizations, physical health services, legal services
  • Assist clients with applications for Housing Stability Benefit, LEAP funding and any other appropriate programs
  • Provide information on the Residential Tenancies Act, Rental Tribunal process and the eviction process
  • Accompany clients to the Rental Tribunal hearings if needed
  • Provide 1:1 an group support re pre-employment & education, life skills supports and social supports
  • Connect clients to resources in other cities when they are preparing to relocate

Case Management/Documentation

  • Keep accurate statistical data related to program
  • Maintain filing systems, databases and records
  • Submit information and documentation as required
  • Meet all required deadlines

Work Conditions

  • May be exposed to infectious waste, diseases, conditions, etc
  • Interacts with clients, staff, visitors and staff from other organizations
  • Intermittent physical activity including walking, standing, sitting, lifting
  • Able to lift items as heavy as 25 lbs.
  • Manual dexterity required to use desktop computer and peripherals.

Updated August 3, 2021

Apply now!