Ict System and Security Administrator Job in United States for MaxPeople | Jobs.ca
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Ict System and Security Administrator

May 12 2021
Industries Recruitment, Employment services
Categories Information Technology, Security, Continuity, Risk, Security, Protective Services, Defence
United States, US

ICT System and Security Administrator


About Us


MaxPeople is a professional Human Resources consulting firm offering HR, Training, Recruitment and Employment Law services to clients in need of an effective people strategy to grow their business. We provide services to small and mid-size organizations with the necessary Human Resources infrastructure and the employment law services required for growth. Each of our Human Resources Professionals have significant HR depth along with a breadth of experience in various industries. This expertise, coupled with a people-centric approach has made us a leading HR Consulting Firm in the Greater Toronto Area (GTA) and beyond.

About Our Client

Our client a privately owned Canadian manufacturing company is an industry leader in specialty fans, heaters, thermoelectric fans, and thermoelectric lighting. Located in the Georgian Bluffs, it’s the culture that sets this company apart from the rest. Be a part of a team working toward a common set of goals, have a voice that can make an impact, no matter what position you hold and have the opportunity to build your career with the company. They have won awards and are recognized as Great Place to Work®. Come join the team!!

What you’ll be doing:

  1. Health & Safety:
  • Work in a safe manner and maintain cleanliness and safety of own work area.
  • Contribute to overall cleanliness and safety of the company by assisting as required.
  • Understand and comply with all applicable health and safety requirements and regulations (i.e. Caframo Health & Safety System.)
  • Comply with all legislative requirements (i.e. WHMIS, OHSA, etc.)
  • Report any hazardous situations to a manager.
  • Participate in company health and safety inspections as required.


  1. Server Infrastructure Support and Maintenance:
  • Monitor usage and uptime to ensure server hardware and software is running reliably.
  • Run server updates and upgrades including security, bios and recommended drivers.
  • Support the Operating System Server(s).
  • Complete all hardware servicing.
  • Contact suppliers for warranty claims.
  • Support the Caframo Virtual Environment and Failover Clusters.
  • Maintain the spares inventory.


  1. End User Support
  • Review and triage all JIRA tickets.
  • Respond and support end user with technical issues relating to systems software/hardware.
  • Support end user training and administer transfers and additions (MAC: Moves/Adds/Changes)
  • Administer and ensure all users have access to their “user profile” including Epicor, active directory, email exchange server, adobe licensing, domain and DNS (internal / external), network licensing, Shop Floor, custom software etc.
  • Maintain email exchange server and Office 356 for structure, access and changes.
  • Maintain the business phone system.


  1. Security Maintenance:
  • Support the security roadmap protocol and deployment.
  • Ensure that updates on all end-point security software are done according to schedule.
  • Ensure internet security training and testing are completed (KnowBe4)
  • Protect information by maintaining with assurance the permissions established by e-filing protocol.
  • Maintain proven and tested methods of restoring data from backup.
  • Design data storage strategies and maintain appropriate backups of all ICT data.
  • Maintain proven and tested disaster recovery plan for all hardware, software and data.
  • Design and implement security strategies and disaster recovery strategies.
  • Stay informed on developing threats and new forms of attack.
  • Make recommendations for new technology to support business processes.

What we require:

  • Degree or Diploma in Information Technology or a related field of study
  • 5 years technical support experience. Experience in a manufacturing environment is an asset.
  • Adaptability
  • Multitasking skills
  • Ability to work within precise standards
  • Detail-oriented
  • Prioritization Skills
  • Able to work autonomously
  • Ability to think analytically
  • Effective verbal and written communication
  • Collaborative
  • Time management skills
  • Organizational skills
  • Decisive problem solving
  • Research skills
  • Technical writing skills
  • Technical aptitude
  • Ability to work with ambiguous parameters
  • Foreplaning
  • Electronic and hard copy file management
  • Demonstrated abilities in managing servers in a virtual environment
  • Good knowledge of IT security issues.
  • Can diagnose causes of computer problems
  • Experience with MS Server 2012 R2 and Linux in a virtualized environment
  • Strong trouble shooting and problem-solving ability
  • Experienced with Active Directory
  • Experience with Epicor ERP an asset
  • Ability to work with and understand VOIP and Powershell

As part of our commitment to inclusivity, diversity, equity and accessibility, our goal is a workforce that reflects the communities we serve. We welcome all qualified applicants to apply including individuals with disabilities, those who identify as Black, Indigenous or persons of color, members of the LGBTQ2S+ community and others.

We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honor accommodations at any part of the recruitment process and invite you to let us know how we can help.

Apply now!