Isolation Relief Worker Job in Edmonton for Youth Empowerment & Support Services |

Isolation Relief Worker

April 28 2020
Industries Healthcare, social assistance
Categories Govt., NPO, Social & Community Work, Govt., NPO, Social & Community work, Govt., NPO, Social & Community work
Edmonton, AB

We are currently looking for Isolation Relief Workers to join our team at YESS!

Who we are: Youth Empowerment & Support Services (YESS) is a not-for-profit agency working with youth facing difficult realities. We provide overnight, residential and day programming to youth who access our services. We are an equal opportunity employer, committed to an inclusive and safe work environment for people of all backgrounds. YESS is also a pet-friendly workplace.

The successful candidates would be able to provide coverage for our regular staff or work alongside, as required, during days, evenings, overnights and weekends. Shifts could be a combination of 'overnight-awake' and 'sleep'. We are currently looking for availability for Monday through Friday from 3pm to 11:30pm and Saturday and Sunday from 7am to 7pm.

Position Type: On-call shift work

Hours: 40 hours per week - Isolation shifts – overnight awake, daytime and evening support

Reporting to: Manager of Supportive Housing and Services

Additional Hours: As a casual on-call, shifts will be varied depending on activation of isolation space. When activated, shifts will be moved from Shelter to Graham’s Place. When de-activated, cancelled shifts will be offered in Shelter at staff and manager discretion.

Job Purpose: The purpose of this job will be to provide support to individuals staying at the Graham’s Place Isolation space. The program serves youth (ages 15-21) experiencing homelessness who are needing to isolate due to suspected COVID-19 symptoms or have been exposed to known positive cases. As a relief staff, you will be called upon to fill the isolation shifts at Graham’s Place to provide support for youth who are needing to isolate, when needed.

Job Summary

  • Providing a safe, clean and secure environment for the youth ages 15-21
  • Follow AHS and YESS isolation policies while working in the isolation space
  • Support individuals with basic needs to stay in isolation – this includes site monitoring, meal assistance, etc.
  • Managing youth access to services: meals, showers, laundry, donations, etc.
  • Engage and support youth to understand isolation needs and expectations
  • Maintain a healthy environment by learning and adhering to isolation techniques
  • Role modeling appropriate behaviors
  • Maintaining records and entering information into a database and performing clerical duties
  • Housekeeping and sanitizing duties are required
  • Other duties as required


  • Degree or Diploma in Child & Youth Care or related Human Services field
  • A minimum one-year experience in Youth Work or Social Work
  • Experience working in a shelters or drop-in centers will be considered an asset
  • CYCAA Child and Youth Care certification will be considered an asset
  • Must have valid Standard First Aid and Non-Violence Crisis Intervention training

Other Requirements

  • A clean criminal record check obtained less than six months ago
  • A clean child Intervention Record check obtained less than six months ago
  • Valid driver’s license and clean driver’s abstract
  • Knowledgeable and respectful of values, beliefs and practices of Indigenous peoples and other cultural and diverse groups
  • Good written and verbal communication skills
  • Basic computer proficiency
  • Ability to work in a highly stressful and ever-changing environment
  • Must have excellent boundaries
  • Mental resiliency is key Inner-city healing through health care
  • Computer literacy an asset
  • Knows how to problem-solve with people who face emotional and psychological challenges
  • Ability to learn new skills with a great attention to detail
  • Understands the challenges and stresses facing people who live in poverty
  • Treat people with respect and in a sensitive manner
  • Possessing Harm Reduction principles is a must
  • Able to handle multiple demands at the same time; exceptionally well organized
  • Can de-escalate tense inter-personal and group situations
  • Listens well, has a calm demeanor and knows how to solve practical problems
  • Possess robust mental health and a commitment to self-care

COVID-19 Protocols

All staff entering any facility require their temperature to be taken and face masks are mandatory in all indoor spaces. All staff entering in the Isolation Space are provided with the appropriate Personal Protective Equipment (PPE) including a full gown, face mask, face shield and gloves. The successful candidate will be required to ensure the youth are in good health, provided meals and escorted to the washroom when required. There are some aspects required of the position and there is also a dedicated team to assist with sanitation throughout Monday to Friday form 8:00am to 4:30pm. All YESS protocols regarding COVID-19 must be followed at all times.

YESS is an equal opportunity employer, committed to an inclusive and safe work environment for people of all backgrounds. YESS is also a pet-friendly workplace.

We thank all applicants for their interest, however only those shortlisted will be contacted.

Apply now!