Life/Group Insurance Specialist Job in Winnipeg for Wawanesa Insurance |

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Life/Group Insurance Specialist

May 10 2021
Industries Bank, Insurance, Financial services
Categories Accounting, Finance, Bank, Insurance, Financial Services, Bank, Insurance, Financial services
Winnipeg, MB

Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders through nine regional offices and 41 service offices in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team.

Job Overview

Responsible for supporting and developing multiple distribution channels, with focus on our Group Insurance line of business. The candidate may also support our individual line of business and national accounts. The role will be responsible for inbound/outbound calls and/or emails. The Life Insurance Specialist will focus on building relationships with our agents and growing our business, by answering inquiries, training, identifying selling opportunities and promoting our products.

Job Responsibilities

  • Interact directly with agents to promote our products, tools and services through inbound/outbound calls and emails and establish rapport and build relationships with our current agent network.
  • Provide support to agents by assisting them with contracting, licensing and commission inquiries, product inquiries, building insurance quotes, software inquiries, and marketing material questions.
  • Understand and have the ability to complete the entire sales process, while remaining compliant.
  • Use a database to track inbound/outbound calls: who was contacted, what was discussed, and when to follow-up.
  • Become an expert on all offerings to communicate and promote Wawanesa Life products throughout all sales channels.
  • Onboard new agents, including processing contracting forms and training new agents
  • Research technical issues to keep informed on agency services, i.e.: contracting and licensing regulations and procedures.
  • Become familiar with marketing materials available: brochures, posters, flyers, bulletins, memos, product guides, PowerPoint presentations, broker software.
  • Learn underwriting and new business to assist agents in soliciting business and to complete own sales.
  • Assist with general department office needs, and perform other duties as assigned, including covering other desks during absences, completing reports, and assisting supervisors.


  • Preference will be given to individuals with a post-secondary education degree/diploma.
  • License to sell life insurance products required.
  • 2-3 years of experience in a customer service/insurance role.
  • Proven experience/knowledge of life insurance products.
  • Group Insurance experience is considered a strong asset.
  • Proven experience/knowledge of investment products.
  • Proven experience/skill in dealing with conflict/negotiation.
  • Ability to build and maintain effective, professional relationships.
  • Proficiency in the Microsoft Office Suite
  • Have creative and technical skills, ability to problem-solve, and strong attention to detail.
  • Strong oral and written communication skills as well as listening skills.
  • Have confidence when, and enjoy, speaking to individuals over the phone.
  • Ability to establish priorities and meet deadlines.
  • Ability to work independently and as part of a team.
  • Service oriented, with a positive attitude and a strong desire to succeed.
  • Ability to take initiative and act effectively in various circumstances.
  • Proven track record of trustworthiness, dependability and ethical behavior.

Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan). Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.

Accommodations are available as needed for all applicants.