New job at Canada Mortgage and Housing Corporation (CMHC) (via |

Manager, Multi-Unit Underwriting (Position can be located anywhere in Canada)

July 30 2020
Industries Public administration
Categories Bank, Insurance, Financial Services, Marketing, Communications, Public Relations
Toronto, ON

Sector: Client Operations

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Salary Range: $91305.53 to $114131.91

Position Status: Permanent Full Time

We’re not your typical government agency
Canada Mortgage and Housing Corporation (CMHC) exists for a single reason: to make housing affordable for everyone in Canada. We’re mobilizing the expertise and energy of governments, non-profits, lenders, developers, social entrepreneurs and co-ops to create the future of housing. At CMHC, we believe that everyone in Canada should have a place to call home.
Experience a Results-Only Work Environment™ (ROWE™)
At CMHC, we trust you to get the job done. We’ve shifted from managing people to managing work. Each employee is 100% autonomous and 100% accountable. You can choose where you need to be and when you need to be there to meet your objectives. You’re in control of your time and are trusted to make the right decisions.

This position reports to the Financial Solutions team in the Office of the SVP, Client Operations sector. In this sector, we make delivering housing affordability solutions easy.

About the role

We’re constantly evolving to build an inclusive housing system through research, design, innovation and partnerships. You will be leading a team of Multi-Unit Underwriters. You will oversee decisions and recommendations of approval for complex scenarios related to underwriting, file specific risk mitigation, optimizing client service and achieving corporate objectives. You will be structuring solutions for complex multi-unit projects, identifying risks and providing creative solutions. You will be acting as a living resource and a leader to provide strategic and practical advice and insights in the multi-unit housing domain. You will help us make housing affordable for everyone in Canada.

What you will need

  • Undergraduate degree in a related field such as business, finance or commerce.
  • Minimum of seven years of relevant experience, with three years of supervisory experience.
  • Strong knowledge of procedures, policies and regulations, and risk management.
  • Strong knowledge of financial analysis and statements, borrower legal structures and real estate financing, as well as sound knowledge of appraisal, building technology, real estate law and property management.
  • Strong analytical, decision-making and problem-solving skills.
  • Strong oral and written communication skills including persuasion, negotiating and influencing skills.
  • Knowledge of market trends and developments in Canada and of industry partners.
  • Ability to establish and maintain effective working relationships.
  • Strong understanding of serviced client groups in Canada, including related legal documentation.

Additional Assets (if applicable)

  • Successful completion of a relevant professional association designation would be considered an asset.

What you will be doing

Advice and Guidance

  • Oversees the prudent, effective and efficient delivery of multi-unit mortgage loan insurance and consistency in the application and interpretation of program policies and operational procedures.
  • Offers advice, support and alternative solutions to clients and stakeholders including the communication of key decisions, the interpretation of policies and the response to inquiries for mortgage loan insurance.
  • Discusses, negotiates and defends underwriting decisions with lender clients in line with CMHC's risk appetite.
  • Serves as peer reviewer and approver on risk recommendation decisions within their financial authority limits, as applicable.
  • Demonstrates leadership through participation on national teams and by providing advice to senior management that shapes functional policies and processes.

Analysis and Risk Assessment

  • Analyzes and provides guidance for complex applications involving issues including borrower structures and financial capacity reviews, higher financial exposures and exceptions to policy, as applicable.
  • Oversees and provides guidance for the detailed risk analysis involving program/product requirements, including but not limited to: an assessment of the property, market, borrower and loan, which may involve financial, legal and professional reviews.
  • Applies sound judgment and decision-making practices that are factual and based on underwriters' complex analysis to approve or recommend solutions and mitigation options in line with CMHC's risk appetite.
  • Exercises prudence and diligence to ensure team members comply with all relevant internal policies and procedures applicable to the function.

Relationship Management

  • Manages and maintains complex and sophisticated lender and borrower client relationships including senior executives of private and publicly traded companies, real estate investment trusts (REITS), pension funds, non-profits, etc., to manage and address their needs, understand their objectives and explore opportunities.
  • Collaborates with internal stakeholders such as Multi-Unit Borrower Financial Analysis (MUBFA), Legal Services, Policy and Operations, Market Analysis and Professional Services, to satisfy the borrower financial capacity review requirements, seek legal and policy clarifications, and secure professional input and reviews.
  • Uses effective oral and written communication techniques to deliver quality service.
  • Takes immediate action to address client needs and inquiries.

People Leadership (Human Relations Skills)

  • Set objectives and take responsibility for engagement, enabling a culture of learning, performance management and accountability Align people with work in order to achieve organizational objectives and results.
  • Monitor and oversee work unit resources while building organizational capabilities.
  • Set and revise operational plans to reflect changing priorities or conditions.
  • Demonstrate and promote stewardship of financial and human capital resources.
  • Take ownership and acknowledge impact and outcome of decisions.
  • Support the use of both official languages in the workplace and implements practices to advance an inclusive, healthy organization, that is free from harassment and discrimination.
  • Set objectives and establish clear expectations for successful performance by providing ongoing feedback/coaching while fostering innovation, continuous improvement, and accountability for results.

Does this sound like you?

Click the “apply now” button and create an account (it should take about 30 seconds). We’re excited to hear from you!

Posting closing date: August 16, 2020 @ 11:59 pm EST (Note, the competition may remain active until filled).

Job Requisition ID: 4927

Primary Location: Toronto, Ontario

Other Location(s): Position can be located anywhere in Canada

Security Requirement: Reliability Status

Travel Requirement: Occasional

We sincerely thank all candidates for their interest, however, please note that only those applicants selected for further consideration will be contacted.

CMHC is an employer that values diversity and encourages the learning and use of both Canada's official languages. CMHC is committed to employment equity and actively encourages application from women, Indigenous people, persons with disabilities and visible minorities
*If selected for an interview or testing, please advise us if you require an accommodation.
Apply now!