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National Greenhouse Operations Senior Manager

July 12 2019
Industries Accounting, Auditing
Categories Trades, Technicians, Construction, Manufacturing - Production - Industrial, Supervision - Surveillance, Trades - Manual - Operator - Machinist
Toronto, ON

Job Type: Permanent
Primary Location: Toronto, Ontario, Canada
All Available Locations: Toronto

Here’s the impact you’ll make and what we’ll accomplish together

The Greenhouse Program Operations Manager leads the engine that amplifies the experience and accelerates the value delivered through the Greenhouse program. This role has leadership oversight to a team of 6 geographically dispersed Greenhouse Managers and their client experience support teams across Canada and Chile. This role reports to Managing Partner of the Greenhouse program and is critical to the success of the Greenhouse program by helping to: deliver excellent client experiences; drive operational excellence and help the Greenhouse team achieve its strategic goals.

As a key member of the national Greenhouse management team and oversees high-level talent management processes such as attracting talent and setting training standards and hiring procedures. This role also analyzes and improve organizational processes, and work flow to improve quality, productivity, efficiency and helps the Greenhouse lead Deloitte achieve its ‘Be Digital’ aspiration.

Liaising with senior leaders to make decisions for operational activities, budget (fiscal responsibility) and setting and socializing strategic goals is key to this positions success. Planning and monitoring the day-to-day running of business across the network includes but not limited to oversight of our following teas: Greenhouse managers; graphic design; finance and marketing; client insights and leading strategic projects such as our Be Digital program.

Essential functions

  • Client experience operations and facility and process management
  • Leads a team to drive effective execution of the Greenhouse program strategy including: budgets; period based reporting (financial and program performance; knowledge management; people process management; client experience; client feedback and impact reporting
  • Supports business development initiatives and contributes to the design and implementation of client Greenhouse labs and special events, as required
  • Leads/contributes to various leadership calls and meetings

Qualities & Mindset

  • You have 10+ years’ experience in management, operations, and leadership
  • You think outside of the box to drive excellence among your team
  • You leverage innovation and creativity as core attributes in your decision making processes
  • You demonstrate Strong problem-solving skills and a "can-do" attitude
  • You know how to make connections and earn the trust of clients, colleagues, and teams
  • You are curious and have a passion for making a business impact. You have a pulse on what is happening in the business
  • You are a collaborator and understand its value in driving team success and are accountable for the team’s results
  • You are willing to roll up your sleeves and help get things done
  • You are comfortable with ambiguity and change – we work in a fast-paced environment – you need to be able to adapt and pivot as necessary
  • You are technically savvy
  • You have an understanding of general finance and budgeting,
  • You speak more than language- French/Spanish and strong asset (not mandatory)

Why Deloitte?

Launch your career with The One Firm where you can make a greater impact than you ever thought possible. With endless opportunities at every turn, and a culture built to support and drive our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, and lead.

At Deloitte, we understand that everyone, and their career goals, are different. As a firm, we help create the conditions and opportunities that will enable our people to thrive – both professionally and personally. We do this by making three commitments to our people:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to work how you want, and we have innovative spaces and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

Apply now and let us show you how to push your career to the next level at Deloitte. The One Firm. For You.

Deloitte is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted

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