National Marine Service Coordinator - Contract Job in Cambridge for Troy Life & Fire Safety Ltd. |

National Marine Service Coordinator - Contract

September 24 2021
Categories Transport, Logistics, Supply Chain, Purchasing
Cambridge, ON

Troy Life & Fire Safety Ltd. is currently looking for a National Marine Service Coordinator to join our team in Cambridge, ON! The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment, and committed to providing the best support possible to ongoing objectives of the company. In this role you will be responsible to perform a variety of service coordination and administrative duties as required.


  • Assist with operational duties to meet customer needs, timelines and budgets.
  • Complete data management processes; filing and uploading documentation into ERP System.
  • Effectively communicate with customers to accurately verify service expectations and relay information to Troy’s regional offices.
  • Create system work orders and control submissions of technical staff documentation.
  • Coordinate and dispatch service technicians in connection with local branches.
  • Organize weekly open service work order review with division members.
  • Provide support in procuring equipment required for projects and service calls.
  • Collaborate on the control of material and specialty tools through purchasing and inventory management in accordance with standard operating procedures (includes but is not limited to creating purchase orders, communication with vendors, generating packing slips, following up on back ordered product).
  • Comply with company ISO procedures.
  • Other administrative tasks as required.


  • Minimum 3 years customer service experience
  • Post-Secondary education in Business Administration and/or related field of study; or equivalent working experience
  • 3-5 years of Marine or Fire Protection experience considered an asset
  • Familiar with multi-tasking and working independently
  • Problem solving and critical thinking skills are required
  • Ability to embrace a work environment with constant changing schedules and deadlines
  • Efficient with Microsoft Office (Word, Excel & Outlook)
  • Effective communicator (oral, written and verbal) with efficient organizational skills
  • Bilingual in both French and English considered an asset
  • This position is an 18-Month Contract role

Apply now!