Office Administrator (TPM - Behchoko)

Tłı̨chǫ Property Management (TPM) is a wholly owned subsidiary of the Tłı̨chǫ Investment Corporation (TIC). TPM owns, leases, sources, maintains and manages many commercial and residential buildings and units, located in the four Tłı̨chǫ communities of Behchokǫ̀, Whatì, Gamètì, and Wekweetì. We are currently recruiting to fill the permanent full time Office Administrator position located in Behchokǫ̀, NT:

PURPOSE OF THE POSITION

The Office Administrator will ensure the smooth operation across the TIC companies operating out of the regional headquarters in Behchokǫ̀, including but not limited to, Tlicho Community Builders, Tlicho Property Management, and Tlicho Equipment Limited. They are the main point of contact in the office, while also ensuring the rest of the staff has adequate support to work efficiently.

SCOPE

Reporting to the Director of Community Operations, the Office Administrator will oversee:

• Coordination and Communication
• Administrative Support
• Resource Management
• Vendor and Client Relations
• Technical Support
• Compliance and Reporting
  

RESPONSIBILITIES

• Be the central point of contact for clients
• Input and manage work orders
• Collect payments and issue receipts
• Obtain quotes, create purchase orders
• Reconcile statements and invoices
• Record meeting minutes
• Maintain records (paper and electronic)
• Manage office supplies inventory and organization
• Ensure office equipment is operating efficiently (ex: printers)
• Coordinate travel
• Update shared calendars for travel, turnarounds and vacations
• Create expense reports for staff
• Receive deliveries
  
• Manage incoming/outgoing mail
• Track data and prepare reports (ex: number of calls, work orders, etc.)
• Compile employee lists and attendance logs
• Input timecards
• Coordinate hire-on packages for new staff
• Assist with inventory management of construction and maintenance supplies
• Assemble manuals, safety binders, booklets, drawings, etc.
• Mentor new office administrative staff, including students and assistants
• Log TIC vehicles in use and their primary drivers
• Assist colleagues whenever necessary to ensure smooth operations
• Cover duties of other staff during absences, if necessary
• Maintain neutrality and assess priorities based on urgency when balancing the workload of multiple TIC companies
• Learn and utilize online safety reporting (Safety Evolution) and assist others
• All other duties as required
  

KNOWLEDGE, SKILLS, AND ABILITIES

• Proficient in computer programs, including QuickBooks, Microsoft Office (Word, Excel, Outlook, Teams) and work order software (Yardi)
• Ability to work with minimal supervision
• Excellent customer service skills
• Ability to maintain a high level of accuracy and attention to detail
• Ability to meet deadlines
• Ability to maintain a professional standard of conduct and sound work ethics
• Safety oriented
• Excellent stress and time management skills
• Strong organizational skills
• Analytical and problem-solving skills
• Self-motivated and keen to take initiative
• Act neutral without bias towards specific companies or community members
  

QUALIFICATIONS

• High school diploma
• Additional training in office administration or relevant field is preferred
• 5+ years experience in similar role
  

What we Offer!

• Competitive compensation package to include an attractive annual base salary, annual Vacation Travel Allowance for NT residents, 2 weeks' vacation to start and 1 week personal leave
  
• Full employer-paid health/dental/disability/life insurance plan
• Matched employer/employee pension plan
• Great team environment!