Operations Support Representative Temporary / Agent(e) de soutien aux opérations Job in Penticton for Purolator | Jobs.ca
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Operations Support Representative Temporary / Agent(e) de soutien aux opérations

October 23 2021
Industries Goods transportation, Warehousing
Categories Customer Service, Call Centres, Production, Operations, Quality, Safety, Production, Operations, Quality, Safety, Support, Assistance
Penticton, BC

Operations Support Representative Temporary / Agent(e) de soutien aux opérations

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Opportunities delivered
Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers’ promises.

Location: Penticton

Hours of Work: 30hrs/week, hours may vary, flexibility required

Shifts: Monday-Friday

Wage: Starting $18.58/hr, $19.78/hr after 3 months. Top rate of $24.68/hr after 4 years.

Status: Temporary

Job Description

  • Data entry (spreadsheet, reports, etc.)
  • Will be responsible for performing a relief function in any classification for temporary fluctuations in volume, absenteeism, vacation coverage, temporary vacancies or emergencies.
  • Communicate directly with customers via email & phone
  • Working on various programs on computer
  • Resolution of problem shipments, returns
  • Dealing with customers/contact centers via phone
  • Scanning/sorting/moving freight in and around the department
  • Assisting the retail staff and other clerical staff when required
  • Maintain efficient clerical operations and implementation of policies and procedures;
  • Other duties as assigned

Qualifications

  • Data entry skills and experience
  • Knowledge of all operational policies and procedures
  • Excellent verbal and written communications
  • Must be able to lift 70lbs
  • Must be a team-player
  • Must exhibit strong customer service skills
  • Ability to correspond to employees and customers in a professional and business-like fashion
Apply now!