Moose's Nook Manager At Fairmont Jasper Park Lodge, exceptional service and flavors are the hallmarks of every dining experience. As the Moose's Nook Manager, your leadership and passion for guest service will drive outstanding operating results – and ensure the Moose's Nook is both a preferred dining destination and workplace.
Hotel Overview: Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door. No matter what time of year you visit Fairmont Jasper Park Lodge, you can expect to be a part of "The True Rocky Mountain Experience".
Summary of Responsibilities:
Reporting to the Assistant Director Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Recruit, train, manage, mentor, lead and develop your supervisors and colleagues.
Effective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeism.
Working closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followed.
Supervise and support employees while ensuring service standards are maintained
Maintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
Exhibits an entrepreneurial attitude towards the restaurant’s operation.
Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risks.
Responsible for scheduling and daily payroll reporting
Ensure constant focus on Outlet’s goal
Assist to ensure the outlet is managing within set budget guidelines
Ensure cleanliness and safety of the outlet
Act as a liaison between outlet staff and other departments
Ensure department holds regular communication meetings
Perform line duties as required
Working in a very fast pace environment
Actively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth.
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Other duties as assigned
Minimum 3 years experience as a Leader in a fast paced high end restaurant required
Good beverage and wine knowledge is required
Previous point of sale system experience required
Experience with Unionized environment an asset
Computer literate in Microsoft Window applications required
University/College degree in a related discipline preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
:Management / Supervisory
:Rotating / Shift Work
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