Parts Advisor Job in Winnipeg for crownautogroup | Jobs.ca
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Parts Advisor

October 15 2020
Industries Vehicles (parts, sales, maintenance)
Categories Automotive, Sales, Business Development
Winnipeg, MB

We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We have a great opportunity for an EXPERIENCED Parts Advisor to join our team in a company and industry with great growth opportunities.

We offer a competitive salary and an encouraging team environment as well as a competitive benefits package. We offer graduated training, mentorship, and online brand training to assist our employees in achieving their career goals.

After the initial 90 days of comprehensive training, success will mean having the ability to complete weekly inventory checks and have an understanding of how the Parts Department runs within the dealerships.

Responsibilities:

  • Receive parts orders and verify against shipping documents
  • Schedule delivery for wholesale orders
  • Process parts orders received via email, phone, or collision program
  • Take payment for wholesale orders prior to shipping
  • Handle phone, email, and in-person interactions with retail customers
  • Ability to explain the benefits of OEM parts
  • Interact with retail, wholesale, and internal customers
  • Perform inventory on-hand checks, corrections. Correct negative on hands
  • Track core charges and follows up for return
  • Fulfill parts requests from technicians and forward to service advisor with price and availability
  • Respond to email, phone, fax inquiries in a timely manner

Requirements:

  • Previous customer service experience
  • Strong written and verbal communication skills
  • Highly organized with an ability to learn new skills quickly
  • Proficient in computer skills
  • Highly motivated
  • Adhering to all company policies and procedures
  • Flexibility with work hours and ability to work the occasional Saturday
  • Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude.

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace