Patient Coordinator - Fairview Dentistry Job in St Thomas for dentalcorp | Jobs.ca
0

This job posting has expired.

Here are some similar positions.

Patient Coordinator - Fairview Dentistry

May 14 2021
Industries Healthcare, social assistance
Categories Clerical, Administrative Support, Dental, Health, Medical
St Thomas, ON

About us:

Fairview Dentistry has proudly been serving the St. Thomas community for over a decade. Our dentist and dental team offer our patients a comprehensive range of dental services, including general dentistry, Invisalign® clear aligners, cosmetic care, and preventive hygiene. Visit our website to learn more!

https://www.fairviewdentistry.ca/site/home

Schedule: Full-time

Monday -Tuesday 10am - 6pm
Wednesday - Friday 8am - 4pm

The opportunity:

We are currently looking to hire a Patient Coordinator to join our busy and well-established practice. As part of the Administrator team, you are the face of the business. The successful candidate will have a passion for building strong patient relationships and contributing to their ongoing oral health. In this busy role, you’ll have the opportunity to work alongside and learn from a strong team of dental professionals.

Key Competencies:

Front Office

  • Be the first and last positive impression for the patient
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manages patient calls and inquiries with a smile about appointments, confirmations, and amendments
  • Manages potential cancellations and overcomes objections to motivate the patient to keep the appointment
  • Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
  • Effectively manage the recall system and accurately maintain the patient database
  • Process referral letters and other patient correspondence upon receipt from the provider
  • Manage and file all patient records and charts

Patient Relationships

  • Establish genuine rapport with patients, welcoming patients politely
  • Establishes life-long patient relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients using effective communication skills
  • Responsible for the entire patient experience

Teamwork

  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Maintains composure under pressure during times of change

Requirements:

  • Minimum 1 year of Administrator experience
  • Clinical background considered an asset
  • Experience with Dental software's

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.