Patient Coordinator - Silverado Dental Wellness
March 12 2025
Industries
Healthcare, social assistance
Categories Health, Medical, Hospitality, Catering, Tourism, Personal Care, Wellness, Pharma, Biotech, Sciences, R&D
Calgary, AB • Full time
About us:
Silverado Dental Wellness is a part of the Dental Wellness Group in Calgary, AB. Our comprehensive dental clinic takes pride in providing a broad array of dental services for our patients. Whether they need general, cosmetic, surgical, or orthodontic care, our Calgary clinic has them covered, with the added convenience of same-day treatment options.
- We pride ourselves on providing quality dental care and 4.7 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology.
Schedule: Monday and Tuesday from 1:00pm - 8:00pm; Wednesday and Thursday from 8:00am - 3:00pm; Friday from 8:00am - 2:00pm; 1-2 Saturdays per month from 8:00am - 3:00pm
Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Utilize cutting-edge VideaAI technology to enhance diagnostic accuracy, automate routine tasks, and streamline workflows, allowing you to focus more on patient care and improve overall efficiency in the practice.
• Access to modernized technology to provide optimal oral care to patients
Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills
About You:
• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
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