Personal Insurance Advisor

Join our team and make a difference! We are passionate about taking care of our customers and ensuring we are there when they need us most. With over 140 community branches and 2,000 employees, we’re proud to say that BrokerLink has become one of Canada’s largest and most reliable insurance brokerages. We know how to serve you better because we know where you’re coming from. It’s the personal touch that counts!

We have immediate openings for Personal Insurance Advisors to join our Personal Insurance team working at our Century Point office in Edmonton, Alberta.

Position Summary:

To provide front-line customer service of Personal Lines policies and taking responsibility for the retention and account development of existing clients, quoting and placing new business as required.

What you will be doing:

• Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals
• Sell new policies/write new business to existing or new clients, retain existing book of business
• Quoting new business through outbound call initiatives, introductory letters and receive walk-in clients
• Contact Underwriters and Adjusters to discuss guidelines and policy
• Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals
• Keep current on underwriting rules and workflow processes
• Actively participate in training initiatives
• Participate in community marketing initiatives

What you bring to the table:

• High School Diploma and/or Post-Secondary Education
• Excellent customer services skills and adept in conflict resolution
• Level 1 General Insurance licensed or Willingness to obtain a Level 1 with company support
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

What’s in it for you:

• Commitment to your growth and development
• A competitive compensation package
• Flexible health and dental benefits package
• An RRSP with a company matching component
• A casual ‘dress for your day’ environment
• Be a part of a company that is one of Canada’s best employers (Named by Kincentric in 2020)

** Operating hours are from 8am to 8pm with a flexible 35 hour weekly schedule Monday-Friday, including a minimum of 1 Saturday a month**

We thank all applicants for their interest, but only those selected for an interview will be contacted.

At BrokerLink, We celebrate our differences and appreciate our similarities. That’s why we are committed to building an inclusive and inspiring environment for all employees. If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.

Our values help guide us and our commitment to excel in all aspects of our business. Joining our team means you’ll have the opportunity to live our values.

Learn more about BrokerLink’s Living Our Values.

Applicants must be permanently eligible to work in Canada upon hire. Proof of eligibility may be requested and may come in the form of a copy of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, permanent residence card or confirmation.

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