New job at Wawanesa Insurance (via |

Personal Lines Supervisor

February 9 2019
Industries Bank, Insurance, Financial services
Categories Sales, Business Development, Customer Service, Call Centres, Bank, Insurance, Financial Services, Supervisor / Team leader, Account management/campain
Calgary, AB

Underwriting Supervisor, Personal Lines Department

Build your career at Wawanesa!

Are you looking for a dynamic and customer-focused work environment? Do you want to work with innovative products?

We are looking for an experienced leader to join our Personal Lines Underwriting team!

Our ideal candidate leads by example, holds themselves and others accountable and has demonstrated expertise in cultivating a high performance team. You are adaptable, work well under pressure and your leadership style is to coach and mentor others. Leading a team comes with unique growth opportunities and you are willing to dive in and work through any challenges that may arise.

You will also bring your enthusiasm, open communication style and ability to lead a team through change. We will provide the resources you need to succeed.

The Job

The Personal Lines Underwriting Supervisor is responsible for overseeing the daily operations of the underwriting team while ensuring profitable risk selection.

Key Responsibilities

  • As part of the leadership team, you will provide mentorship through coaching and feedback to communicate expectations for employee performance and facilitate sessions for the sharing of knowledge and best practices.
  • You will monitor the performance and workload of the team’s portfolio using computer software to ensure company benchmarks are met and lead periodic reviews for quality assurance purposes.
  • You will ensure adherence to policies, procedures and underwriting guidelines.
  • You will be able to identify and recommend policy and process changes to support product development, increase efficiency and provide superior service.
  • Part of your job will be to perform employee performance reviews and interview potential new employees.
  • You will communicate decisions, and respond to requests in a prompt and professional manner.
  • You will be supporting the development and implementation of business change for both short and long term direction.
  • You will act as a subject matter expert for insurance policies, processes, regulations and audits.
  • You will analyze risk and recommend an informed course of action.
  • You will consult with Management on underwriting and staffing issues.
  • Help to foster positive working relationships with internal and external parties, including networking at industry events.
  • We may need you to perform other duties as assigned

Characteristics of a Successful Candidate

  • You are comfortable learning new systems quickly.
  • You have demonstrated strong leadership skills, able to positively influence team members and provide direction.
  • You demonstrate accountability and hold others to the same standards.
  • You have demonstrated the ability to lead through change while upholding a high performance standard.
  • Excellent attention to detail with the ability to review information carefully and comprehensively.
  • Excellent analytical and problem solving with the ability to select and implement best solutions.
  • Excellent communication skills with the ability to present information in a convincing manner.
  • Excellent decision making skills with the ability to provide justification.
  • Excellent customer service skills.
  • You are strongly able to multi-task and monitor progress to meet competing deadlines.

Ideally you:

  • Have 5 years of Property and Casualty industry experience
  • Have experience leading a team and driving towards a high performance culture, or have demonstrated these leadership qualities
  • Post-secondary education or related business experience
  • Have completed a Property and Casualty Industry Designation such as the CIP

Wawanesa provides its employees with an environment conducive to achieving their goals for personal performance and career development. Our employees are provided with highly competitive compensation packages (salaries, profit sharing, benefits and a defined benefit pension plan). The benefit package is comprehensive and far ranging. Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

Join a Canadian success story!

If you are interested in this exciting, challenging position with Wawanesa, please apply online today at

Apply now!