RSA is one of the world’s longest standing insurance groups, providing protection and peace of mind, for over 300 years, to more than nine million customers, worldwide.
Our people are ambitious, passionate and inquisitive, and driven by a need to deliver value and innovative solutions to our customers. We are proud of our organizational culture which encourages us to embrace each other’s strengths, and respect everyone’s ideas.
At RSA, our desire to be the best has created an exceptional company in which you can build and advance your career. RSA is proud to be ranked among Canada’s Top 100 employers in 2019 and 2020.
To join this award-winning team, and to learn more about us, visit our Careers page.
RSA, Johnson, CNS and Deeks are part of the RSA Group of Companies (“RSA”).
The Process Excellence Analyst will lead deployment of E2E optimization in the company. As a Process Excellence Analyst, one will create and foster an environment that promotes continuous improvement, increases consistency & transparency, and empower employees to enhance the value of the service we provide to customers. Process Excellence Partner will provide training, development, and coaching to managers and staff, and implement the tools of the E2E management system and ensure leaders are proficient in Lean practices. This position is based out of our office location in St John's, NL.
Who you are
What you'll do in the role
What you'll need
What you'll receive
Temporary / Fixed Term Hires:
At RSA, our purpose is to Make Life Better Together and that starts with our people. We work side by side with driving energy and determination to get better every day, through industry leading thinking, and by listening to and respecting all perspectives. This is how our leaders and our people make an impact. We are forward looking, so we can adapt, evolve and improve, ultimately achieving our better, together. We are committed to creating an environment that promotes a healthy work-life balance. Our people managers and leaders successfully manage flexible work arrangements for their teams to ensure they are optimal for both the individual, and the business.
At RSA Canada, we are committed to creating a workplace where our employees thrive; where everybody counts and everyone is heard. Where you can be your whole self at work – wherever that is – everyday. To celebrate differences, not just because it's the right thing to do, but because we believe having a diverse workforce which embraces different perspectives makes RSA Canada a more vibrant and creative place to work.
RSA is an equal opportunity employer. We provide accommodation for individuals with disabilities in the job application process. If you need assistance, please email AODA@RSAGROUP.CA. To learn more, visit our Accessibility page.