New job at BrokerLink Insurance (via |

Receptionist / Account Administrator

July 17 2019
Industries Bank, Insurance, Financial services
Categories Administrative, Clerical, Administrative assistant
Sherwood Park, AB

We have an opening for an Receptionist/ Account Administrator to join our team working at our branch office in Sherwood Park, Alberta.

Position Summary:

To provide excellent customer service experience as first point of contact in the office. The candidate must be willing to obtain their General Insurance License within six months of hire.

Primary Responsibility:

  • Ensure the needs of customers are being met through superior customer service
  • Answer multi-line phones and directing client inquiries
  • Control the flow of walk in customers and callers
  • Monitor and distribute incoming and outgoing mail, faxes and couriers
  • Processing customer payments, bank deposits, petty cash management and account coding
  • Accurate data entry, scanning and reviewing incoming paperwork
  • Completing commercial invoicing correctly and in a timely manner
  • Ensuring Agency Manager system & company portals are updated consistently

Skills and Experience:

  • High School Diploma and/or Post Secondary Education
  • 2+ years customer service experience (previous insurance experience preferred but not required)
  • Level 1 or 2 General Insurance license or willing to obtain within 6 months
  • Exposure to Agency Manager is an asset
  • Proficient in MS Office – Word, Excel, Outlook
  • Excellent customer services skills and adept in conflict resolution
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process

At BrokerLink, we know there’s more to your decision about where you work than just the work itself. We know that helping our people achieve their career goals in a culture that offers growth and balance is what sets us apart. Our commitment to our employees is to offer workplace benefits that set the standard for them and their families. Along with a professional and fulfilling work environment, we provide competitive compensation, comprehensive benefit programs and a commitment to ongoing professional development.

Our values help guide us and our commitment to excel in all aspects of our business. Joining our team means you’ll have the opportunity to live our values.

Learn more about BrokerLink’s Living Our Values.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Applicants must be permanently eligible to work in Canada upon hire. Proof of eligibility may be requested and may come in the form of a copy of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, permanent residence card or confirmation.


Apply now!