Fostering the health and wellbeing of our guests, visitors and Colleagues is an integral part of our The Fairmont Jasper Park Lodge's culture. Whether our Guests are swimming, boating, biking, or using the fitness centre, the thoughtful attention you provide as a Recreation Attendant will make them feel welcome and valued.
Hotel Overview: Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door. No matter what time of year you visit Fairmont Jasper Park Lodge, you can expect to be a part of "The True Rocky Mountain Experience".
Summary of Responsibilities: Reporting to the Recreation Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging services
Follow departmental policies, procedures and service standards
Maintain cleanliness of Pool, Kids, and Games Rooms, Health Club, Recreation areas including Tennis Courts, Change Rooms, and the Boathouse
Ensure an adequate supply of towels is maintained
Ensure proper and timely recording of all pool readings and addition of chemicals
Assist with special events and activities as required including organizing waivers
Responsible for float and management of all revenues during shift from rentals of equipment and sales of merchandise
Conduct and enhance departmental orientation and training for all new Recreation Colleagues
Assist with planning and organizing group programming
Assist with weekly Departmental audits
Submit weekly month end inventory counts
Assist with familiarizing guests and colleagues to the Recreation facilities
Conduct History tours, nature walks, hikes, bike rides, and boat tours as necessary
Have full knowledge of beverage lists and promotions
Process guest checks in a timely and efficient manner
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Follow all safety and sanitation policies.
Other duties as assigned
1 year of supervisor experience required
Experience with outdoor activities – kayaking, canoeing, biking, and hiking preferred
Experience organizing group activities
Current First Aid and CPR certification required
Pleasure Craft Operators Card required
ProServe certification required
Driver's license required
Retail experience an asset
Ability to swim, with a Bronze Medallion or equivalent an asset
Train the Trainer certification is an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team with minimal supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (includes but are not limited to):
Sitting: 1/2 hr/day
Walking: 6-8 hrs/day
Standing: 6-8 hrs/day
Bending/Reaching: 6-8 hrs/day
Pushing/Pulling: 6-8 hrs/day
Physical Effort: Does not lift weights over 80 – 100 lbs
Visual Effort: low
Environmental Stress: Medium 24-40 hrs/week outside and working in a very busy and noisy department
Applicants must be able to legally work in Canada. Jasper Park Lodge is unable to assist in the process of obtaining visa requirements.
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
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