Research Project Manager - Observer Job in Toronto for IPSOS |

Research Project Manager - Observer

July 1 2021
Categories Project Management, Business Analysis, R&D, Scientific
Toronto, ON

About Ipsos

Ipsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.

Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD).

ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP

Ipsos Observer - The Survey Management, Data Collection and Data Delivery Specialists. We are experts in delivering business effective measurements, ready for in-house analysis by our clients. With our global reach and experience, we manage projects globally but at a local level, anywhere in the world. We provide a partnered access to the full depth and breadth of the Ipsos data collection infrastructure, through online and offline research methodologies, including online, telephone, face-to-face, and mobile.

Research Project Manager, Observer

As a Research Project Manager on Ipsos’ Observer team, you will manage online/quantitative projects while providing support on the day-to-day responsibilities associated with multiple and concurrent studies. You will work directly with clients, providing them with a high level of service while executing a variety tasks in a fast-paced environment.

Key Responsibilities

Performs a combination of the following duties according to departmental guidelines:

  • Manages studies including questionnaire formatting, sample selection, fieldwork monitoring, quota monitoring, banner/tab plans, and data delivery
  • Checks data deliverables for accuracy (data tables, SPSS, etc.)
  • Works on multiple tasks/studies simultaneously
  • Promotes business growth from current accounts through successful project execution
  • Responsible for project financials-- reconciliation, managing costs and margins, billing, etc.
  • Participates/leads in client communications
  • Ensures tasks are completed on time and efficiently
  • Keeps manager informed of progress for each study, and escalates issues as needed
  • Communicates effectively with operations staff
  • Develops working knowledge of Cortex, NextWorkbench, iQuote/Jobbook and other internal systems
  • Proofing online programs for accuracy, look and feel, logic, etc.
  • Can work independently and as a part of a team
  • Performs other essential duties as assigned


  • Bachelor’s degree in Marketing, Business or related field or equivalent in experience.
  • Minimum of 2-3 years of experience in market research industry

Knowledge & Skills

  • Excellent project management and client service skills
  • Developing knowledge of research processes and skills
  • Knowledge of data deliverables- including SPSS, and tabulated data
  • Results oriented
  • Self- motivated
  • Team player
  • Ability to prioritize appropriately, manage time and multi-task
  • Ability to handle multiple assignments and changing priorities
  • Effective written and verbal communication skills with the ability to effectively interact with internal colleagues and clients
  • Strong attention to detail and accuracy with the ability to prioritize, handle and see projects through completion
  • Strong organizational and problem-solving skills
  • Strong computer skills including Microsoft Office Suite and other business-related software systems

What Makes Us Unique

We attract the best talent in the profession. We provide a dynamic environment that nurtures and enriches individual talents, and encourages initiative, innovation, change and risk-taking to further develop our business and our people. We are enthusiastic, confident in what we do, and proud to be Ipsos.

Ipsos is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

Apply now!